Viewing the Logging Configuration

1.Log into the Neurons for ITSM application.

2.Open the Logging Configuration workspace. The application displays the Logging Configuration workspace, listing the default log settings.

Logging Configuration Workspace

Configuring Logging

Each time that you run a service, the application can create a log.

1.Log in to Neurons for ITSM.

2.Open the Logging Configuration workspace.

3.Click New Record. The application displays the new record page.

4.Enter information into the fields.

Field Description
Service Name Name of the service. This list is populated from the Service Name workspace in the Neurons for ITSM Configuration Database. See Logging Services.
Log Level

The log level. See Logging Levels.

5.Click Save.