Asset Data Mapping

This is an advanced function for administrators that specifies how asset data is mapped in Discovery.

The Asset Data Mapping workspace controls how incoming asset data gets processed by the asset processor and how this data is mapped to a business object.

In the Asset Data Mapping workspace, you can view and edit the FRS_IM_AssetDataMapping business objects (one business object defined per configuration item and per configuration item component) and see the associated configuration item or component fields (FRS_IM_AssetDataFields) and their relationships (FRS_IM_AssetDataRelationships).

Managing how asset data is mapped is an advanced administrator function.

Viewing Asset Data Mappings

1.Log in to Neurons for ITSM.

2.Open the Asset Data Mapping workspace. A list of mapped assets is displayed.

The business objects (configuration items and configuration item components) in the Business Object Name column are displayed.

For configuration item object types, the component category and component type columns are blank.

For configuration item component types, the component category and component type fields are used to create an Xpath query to extract the XML data that relates to the applicable component.

3.Double-click a configuration item record and select the Field Mappings tab. The fields for the configuration item business object and their corresponding XML query path appear.

The XML property can be a simple property name, an attribute name (beginning with /@), or a full XPath query (beginning with //).

For example:

XML Property = Description

Resulting XPath query = //Category[@Name='ComponentCategory']/Component[@Type='ComponentType'][%INDEX%]/Property[@Name='Description']

XML Property = /@Type

Resulting XPath query = //Category[@Name='ComponentCategory']/Component[@Name='ComponentType'][%INDEX%]/@Type

XML Property = //ComputerSystem/Property[@Name='AgentStatus']

Resulting XPath query = //ComputerSystem/Property[@Name='AgentStatus']

4.Select the Relationships tab to view the defined component relationships for the configuration item.

For configuration item component types, the XML property is used create an XPath query to extract the xml data that relates to the component. The XPath query is as follows:

//Category[@Name='ComponentCategory']/Component[@Type='ComponentType']

Currently, there are no default defined relationships for a component.

Creating a New Data Field for a Configuration Item or Component

1.Log in to the Service Desk console.

2.Open the Asset Data Mapping workspace. A list of mapped assets is displayed.

3.Open a configuration item or a configuration item component record.

4.Under the Field Mappings tab, click New FRS_IM_AssetDataField.

5.Enter information into the fields.

Field Description
Field Name The field name for the business object.
XML Property The XML property for the business object.
Default Value Optional. A value that appears by default.
Data Source This value is auto-filled by the application.

6.Click Save, then click Save.

Creating a New Relationship for a Configuration Item or Component

1.Log in to the Service Desk console.

2.Open the Asset Data Mapping workspace. A list of mapped assets is displayed.

3.Open a configuration item or a configuration item component record.

4.Under the Relationships tab, click New FRS_IM_AssetDataRelationship.

5.Enter information into the fields.

Field Description
Business object name Automatically generated with the value of the business object for which you are creating the relationship.
Component Category The category.
Component Type The component type.
Relationship Name The new asset data relationship.

6.Click Save, then click Save again.