Accessing the Ivanti Integration Web Service

To access the Neurons for ITSM integration web service -

•For cloud: https://<Tenant Name>/ServiceAPI/FRSHEATIntegration.asmx.

•For on-premise: http://<Tenant Name>/HEAT/ServiceAPI/FRSHEATIntegration.asmx

Replace Tenant Name with the host name of your tenant.

Tenant name refers to the login URL. The login URL can be found in Config DB under tenants.

The application displays information about the available web methods.

Ivanti Integration Web Service

Access the corresponding web services description language (WSDL) file by adding ?wsdl to the end of the URL.  For example, enter https://Tenant_Name/ServiceAPI/FRSHEATIntegration.asmx?wsdl.

Ivanti Integration Web Service WSDL Page