More Information

Click on the links below for more information:

Getting help

To request help from Technical Product Support, Ivanti Cloud Operations, Licensing Assistance, Customer Care, or to raise a product idea:

  1. Go to the Customer Portal and log in: success.ivanti.com/community_home_page

  2. Click GET HELP.

  3. Click Cloud Platform Request or one of the other options.

Your Feedback Matters

For questions or comments about the Neurons for ITSM application, including this online help, contact Ivanti Global Support services by logging an incident at:

https://www.ivanti.com/support/ivanti-support.

For urgent matters, call your support services representative for immediate assistance.

Online Help Version

This online help supports Ivanti Neurons for ITSM release version: 2024.2.

Published September 30, 2024