Working with Log Files and Logging Levels

Log files for all services, such as workflow and escalation, can provide valuable information for performance tuning.

We recommend that you set the log levels to error.  You can set the log level to debug for troubleshooting, but it is very verbose so we do not recommend using that level on a regular basis.

Follow these steps to change the log level for the WorkflowService and EscalationService logs:

1.Log in to Ivanti Service Manager.

2.Open the Logging Configuration workspace.

3.Open an entry.

4.From the Log Level field, select a log level.

5.Click Save.