Viewing the Patch Log

The Patch Log workspace lists information about Neurons for ITSM development packages. See Using the Ivanti Neurons for ITSM Development Project for complete information about Neurons for ITSM development packages and how to use them.

1.From the Neurons for ITSM application, open the Patch Log workspace. You can also access the Patch Logs workspace from the Configuration Console by clicking Monitor > Patch Logs.

The application displays a list of logs. Each entry in the Patch log contains the following information:

Field	Description
Patch Time	The date and time when the patch was created.
Package Name	The name of the package.
Index	Not used. Defaults to 1.
Patch Name	The name of the package. By default, each package has only one patch associated with it, so the patch name is always the same as the package name.
Start Time	The date and time when the package started to be applied.
Finish Time	The date and time when the package finished being applied.
Errors	The number of errors encountered when working with the package. To see the error message, double-click an entry. Do not ignore errors that are reported in the patch log.
Warnings	The number of warnings encountered when working with the package. To see the warning message, double-click an entry. You can safely ignore any warnings that occur as a part of the patch application.