Search Metrics Dashboard

The Search Metrics dashboard allows you to track searched keywords and their search volumes in the Self Service Mobile portal. It is a default dashboard within Analytic Metrics, providing insights such as the total number of keywords searched in the past six months, individual keyword search volumes, and top trending keywords.

The dashboard refreshes automatically every hour. You can disable metric collection by setting the SearchMetrics global constant.

You can also configure the retention period for search records. For more information, see Archive for Search Workflow Block.

The following dashboards are available for Search Metrics:

Dashboard Parts Name	Description
Search Feature Usage by Users on Device	Displays a pie chart of total keyword searches performed on various devices, including desktops, phones, and tablets.
Total Keywords Searched	Shows a gauge chart of the total number of keywords searched in the past six months.
Keywords with No Result	Lists all keywords that returned no results, along with their search volumes.
Top Trending Keywords with Results	Lists the most frequently searched keywords that returned results, along with their search volumes.