Fixed Issues

The following issues have been fixed in 2025.2 release:

Problem ID Title
92651

REST API for Knowledge on Object Attachments does not work with binary fields.

93260

Expression: "Warning: The left operand of / is not a numeric or currency value and cannot be converted to a Number value."

94228

Icons with long labels are now vanishing from toolbars and being collapsed to the right.

94297

GetFormViewData: can't find view for displaying record when creating a record from Spanish QuickAction.

94430

Changing sorting on some columns as Mobile Analyst role causes the search result to show empty.

94703

Update Mobile app to conform to IOS/Microsoft compatibility.

94949

Neurons Device Agent ID field information is not populated in ITSM CI Device.

98456

RO Workflows are duplicated in lower tenants after a push.

99246

In SS Mobile role and UI > My Items > open Approval (vote) my items record > 'Cancel' button cancels the parent service request.

99440

Various Fields in an RO fail to populate when under UI v3 but work fine in UI v2.

99449

Disabling SoftwareInventory in Ivanti Neurons Asset Import Configuration does not stop Software from being imported through service bus (or API method).

99534

HTML tags are visible in prompt to populate fields that are Required for saving a request offering in UIv3.

99685

Unable to modify the length of the Login ID field on the Frs_CompositeContract_Identity object.

99906

Service Request Subcategories are not displayed in Italian translation in classic UI.

99938

Incident Escalation report counts percentage value of 'Incidents Resolved At First Call' incorrectly.

100009

No Option to Directly Upload Attachments to the Attachment Workspace.

100061

After restarting services via SCW, not all services are re-enabled - both Ivanti and IIS.

100123

Calculation is not working properly on label field.

100216

Strange validation error when uploading .xsl file to email listener connection (Email XSLT processing).

100288

Web Service Quick Action Persists in Utilizing Port 80 Against Defined One.

100436

The number of Request Offerings in the Most Popular section of Service Catalog workspace may drop to very low values.

100472

Resizing Fields in Related Problems Causes the Pop-up Window to Close.

100656

API relationship calls (create and delete relationships) on extended objects is inconsistent.

100689

Ticket Sync and Sharing connector - JIRA implementation issues.

100717

CI Forms incorrect OOTB on Invoice.Default Asset Tabs.

100758

Azure AD Connector sync crashes main script if extension attribute contains}_

100815

Security History logging shows 'Timeout' logouts before session expiry timer is met.

100831

Profile Link passed as argument through URL Create Object does not load related fields, as it does when selecting customer through the UI.

100871

Timezone on change field unusable in approval workflow block.

100910

Local image referenced by relative path in the description field Has http:// added to front of the path and fails to display.

101015

Incomplete S3 configuration Error logs in customer tenant.

101140

Boolean fields in report parameters cannot be set to false in ISM.

101188

Unable to drag and drop column in style editor in self-service v3.

101250

The Owner remains highlighted and a required field despite the Incident being altered back to the Logged state and the mandatory flag being removed from the Owner Team field.

101410

Change Schedule not showing any data.

101428

Teams bot - customized Incident questionnaire does not respect sort field / order.

101500

Unhandled System Exception: Invalid Length for a Base-64 Char Array or String Saving a Change to a SymmetricallyEncryptedString in Certain Locale.

101518

Favourites doesn't remove from SelfServiceFavorite after deleting Request Offering.

101558

Service Catalog in SSM Takes up to One Minute to Load, Whereas It Loads up Immediately When Using Self Service User (The Classic UI – v1).

101597

Simplify Expression breaks stored expression logic.

101773

Export data quick action generating error - Unhandled system exception: Error in the application.

101780

When using SAML external authentication searches are using UTC instead of the local time zone.

101782

When user logins through SAML auth and they export business object records, any date/time fields will not match the same time in the same field in UI.

101838

When maximizing a filtered dashboard part, it doesn't keep the filters that are set.

101993

Request offering fields name text reverted to old value.

102096

When entering a value in the To field as it becomes locked for editing. Can only delete it.

102304

Operations Console doesn't run scrubbing SQL scripts during PUSH an operation.

102317

Clearing the Preview form for Announcement Layout does not remove the preview form on the front-end UI.

102351

Inaccurate responses to queries where the JSON response is missing records and data properties.

102432

Tenant reading subject line when not configured to read a BO object on email listener.

102472

The Edit and Cancel buttons do not appear on a submitted Service Request in My Items in the Self-Service UI if the location where the specified Request Offering is published has children.

102514

Teams Bot Not Working Correctly - Chat in Unavailable at This Time.

102525

Translation for Dashboards v2 is not working.

102532

"Select All" option in the list control, Does not work as expected.

102667

Malformed REST API URL crashes the application.

102672

Request Offering Item Configuration Editor does not display expressions correctly.

102709

Customer cannot accept the EULA.

102764

IAZ PRD slowness issue.

102807

Object Reference Error with a new Quick Action using the Expression $(CreatedDateTime)

102876

Simple search not working correctly with numbers and dots.

102880

Server Logs flooded with error pushToTenantDB-not SQL Exception:Violation of PRIMARY KEY constraint 'PK_Logs'. Cannot insert duplicate key in object 'dbo.Logs'.

102899

Service Request not loading in Self Service v3.

102915

Refresh Icon missing from Dashboard v2.

102970

Parameter 'Suggested Profile Applications': Index was outside the bounds of the array when SubmitRequest SOAP API.

103000

Self Service Tile's Icon position change.

103017

Request Offering Parameters ignored in UIv3 but works in UIv2.

103137

2024.3 Azure AD Connector - custom mapped field data does not come through in the sync / gets overwritten with spaces.

103269

Translation import 'undefined' message.

103287

2024.3 Azure AD Connector - Import filters conditions do not work as expected.

103346

Adding filter expression to CI.CICITypeFQDNIndex Index does not write to SQL side index despite successful save in the GUI.

103428

Self Service v3UI: API Permissions error.

103592

[Stored Prompt] - Default Value > Value Expression > Expression editor is a Blank White Screen.

103594

Discovery - Update Software Inventory web service connection fails in 2024.2.

103669

iOS Notifications Not Pushing Any Notifications.

103742

Style Editor adjustments create empty transaction record.

103778

Graphical Action Designer - Buttons render off-screen.

103822

Timeout because of Employee ObjectPermissions.

103843

Spanish translation in Self Service v3 is not working properly.

103844

[UIv3] - Global Settings not working for translated values.

103864

Exporting a report using the Export Data quick action to the FTP server creates a file with the .excel extension instead of .xls.

103879

Azure AD Employee Import to ISM issues - Are wildcard filters supported? Can ExtensionAttributes be imported?

103890

Status details are not loading correctly in Self Service portal v3 using Spanish locale.

103921

ITAM uplift package conflicts with LOB HR package where both attempts to create the same field but on different CI objects and causes issue.

103958

Self Service v3 will not display Sections/Modules after following specific design steps. Published page breaks is blank.

104052

Switch To Modern Survey Toggle does not remain on.

104070

Modern Survey doesn't work as expected when welcome message is not filled.

104108

PSO Metadata Upgrade Issue - Fields and Business Rule Missing Post ITAM Upgrade.

104142

Labels in surveys are seen with a line break.

104271

Self -Service v3 Dropdown Selection Fields Appear Short and Do Not Auto-Size.

104349

The field indent option not working as expected in UI v3.

104394

Ampersands in a service request template name not displaying correctly in UI v3.

104503

Data Archive: Error in connector when data archival happens in staging for tenant - uk-stepsodexonet-stg.saasiteu.com

104620

DateTime format in Italian locale causes searches to fail with the error ' \'invalid value "DD/MM/YYYY HH.MM" for datetime field CreatedDateTime in search condition.'

104624

TeamsBot - FAQs Are Displayed to User Regardless of Their State in the System (Archived).

104733

SSM v3 sections/modules cannot be added.

104819

Navigation Menu Display Name Cannot Be Saved in Page Editor for Self Service UI v3.

104958

Journals in the Flex Control are nested when a Journal Note contains more than 10,000 characters.

105057

Survey is not loading, giving invalid session error.

105171

Every user can access any business object records using APIs, even if they do not permissions for this object via the application.

105198

Teams bot fully working other than service request creation.

105303

Self-service UI v3 Does Not Support HTML Rendering in Journal Notes.

105373

Found application logs not writing timeout query as expected.