Known Issues

Invoice Connector: Duplicate Records Triggering Processing Errors

In earlier versions, the Invoice connector may fail to process certain messages within the Message Queue Journal, resulting in a status of ‘CompletedWithError’. The error occurs when the system encounters duplicate entries in the Vendor, Purchase Order, or Purchase Line Item tables. When this happens, the message handler throws a sequence conflict exception.

This issue typically arises when the system attempts to retrieve a unique record but finds multiple matches due to data duplication in the source tables.

This issue has been resolved in the 2025.3 release. Systems running this version or later are no longer affected. However, for customers who experienced the issue in earlier versions, the duplicate record must be manually deleted from the Vendor workspace or table.