Web Service Methods

This section lists the Neurons for ITSM web service methods that you can use. These methods are based on JavaScript.

Ivanti strongly recommends using the secure protocol HTTPS instead of HTTP within the Neurons for ITSM platform to ensure data security and integrity.

The following web service methods are supported in quick action scripts:

•GetWebServiceFromUrl

•GetWebService

•ExecuteQuickAction

•Create

•Get

•Search

•ExecuteWebRequest

•HtmlEncode

•HtmlDecode

•HexToBytes

•BytesToString

•LoadXml

•GetCultureInfo

•GetTimeZoneInfo

•Hash

•KeyedHash

The following web service methods are supported in external business object scripts:

•GetWebServiceFromUrl

•GetWebService

•SetReturnData

•SetReturnDataForCondition

•Get

•Search

•ExecuteWebRequest

•SynchronizeAllHeatData

•SynchronizeAllHeatDataWithRelated

•SynchronizeHeatData

•SynchronizeHeatDataWithRelated

•HtmlEncode

•HtmlDecode

•HexToBytes

•BytesToString

•LoadXml

•GetCultureInfo

•GetTimeZoneInfo

•Hash

•KeyedHash

Variable

HeatContext

Description

This context variable is available in the SetReturnData and synchronization scripts. This object contains information about the reason why the script is executed.

Parameters

Locale Contains the locale identifier such as 'en-US'. If the script is invoked as a result of user action then it contains the locale associated with the user session.
TenantId Tenant identifier.
BusinessObject Information about the business object that the script is associated with.
UIBusinessObject If the script is associated with a validation list business object, then when the pick list for that validation list business object is used in the workspace, it contains the business object associated with the workspace. For example, if the pick list is referenced in the Incident workspace, it contains information about the Incident business object.
PickList If the script is invoked to fetch values for a pick list, this contains the details of the pick list. If the pick list is a validation provider pick list and used in the Service Catalog, then the arguments below contain validation parameters name and their values.
Arguments

When the script is invoked to fetch the latest data from external sources, it has the following information:

List : Contains an object that holds the following information:

•FieldFilter: If any filter is defined in the list workspace by the user.

•DefinitionName: Name of the list that caused the invocation of this script.

•SearchInfo: If the list uses a saved search to populate the data, this contains the search criteria that is defined in that construct.

•DependentInfo: If the list is part of a dependent child tab, this contains information about the relationship between the parent business object and other information. Examples are MasterObjectTableRef, MasterObjectId, RelationshipTag, and DependentRel2Name.

When the script is invoked from another script using ExecuteScript(), it contains the value passed to the Arguments parameter of this function.

When the script is invoked to populate a validation provider pick list in the Service Catalog, this contains the validation parameters information.

 

Method

Fatal

Description

Writes a fatal message to the server log.

Definition

console.fatal(string logMessage)

Parameters

logMessage The message string to be logged.

Example

You can log a fatal message with the following script:

console.fatal("This is a fatal message!");

 

 

Method

Error

Description

Writes an error message to the server log.

Definition

console.error(string logMessage)

Parameters

logMessage The message string to be logged.

Example

You can log an error message with the following script:

console.error("This is an error message!")

 

Method

Warning

Description

Writes a warning message to the server log.

Definition

console.warn(string logMessage)

Parameters

logMessage The message string to be logged.

Example

You can log a warning message with the following script:

console.warn("This is a warning message!")

 

Method

Informational

Description

Writes an informational message to the server log.

Definition

console.info(string logMessage)

Parameters

logMessage The message string to be logged.

Example

You can log an informational message with the following script:

console.info("This is an informational message!");

 

Method

Debug

Description

Writes a debug message to the server log.

Definition

console.debug(string logMessage)

Parameters

logMessage The message string to be logged.

Example

You can log a debug message with the following script:

console.debug("This is a debug message!");

 

Method

Log

Description

Writes a log message to the server log.

Definition

console.log(string logMessage)

Parameters

logMessage The message string to be logged.

Example

You can log a log message with the following script:

console.log("This is a log message!");

 

 

 

Method

GetWebServiceFromUrl

Description

Gets the web service instance object that invokes the web service.

Definition

object GetWebServiceFromUrl(string serviceUrl, string serviceName, string userName, string password)

object GetWebServiceFromUrl(string serviceUrl, string serviceName, string userName, string password, string wsdlPath)

Parameters

serviceUrl The URL where the web service is located.
serviceName The name of the web service.
userName The user name of the credential needed to get the web service instance.
password The password related to the user name.
wsdlPath If the web service does not support querying WSDL documents, then this parameter contains the location where the WSDL for the web service is available.

This is the name of the WSDL document as it is listed in the WSDL and Script Repository workspace.

Return Type

Returns the object that is the web service instance whose methods can be called.

Examples

var serviceInstance = GetWebServiceFromUrl("http://wsf.cdyne.com/WeatherWS/Weather.asmx", "Weather", null, null);

 

var serviceInstance = GetWebServiceFromUrl("http://www.webservicex.net/uszip.asmx", "USZip", null, null);

 

var serviceInstance = GetWebServiceFromUrl("http://sap.local:8000/sap/bc/srt/rfc/sap/ict_service_desk_api/100/ict_service_desk_api/ict_service_desk_api", "ICT_SERVICE_DESK_API", null, null, 'Name of SAP WSDL document in the repository');

 

var serviceInstance = GetWebServiceFromUrl(null, "USZip", null, null, "http://www.webservicex.net/uszip.asmx?wsdl");

 

var serviceInstance = GetWebServiceFromUrl('http://www.webservicex.net/uszip.asmx', "USZip", null, null, "http://www.webservicex.net/uszip.asmx?wsdl");

 

Method

GetWebService

Description

Gets the web service instance object that is necessary to invoke the web service.

Definition

GetWebService(string serviceReferenceName, string serviceName)

Parameters

serviceReferenceName The name of the service reference. The name should be unique for each script. It identifies the service address URL within the script.
serviceName The name of the web service.

Return Type

Returns the object that is the web service instance whose methods can be called.

Example

var serviceReferenceName = "TestIntegration";

var wsdlAddress = "TestIntegration.TestIntegration.Address";

var userId = "TestIntegration.TestIntegration.Login";

var pwd = "TestIntegration.TestIntegration.Password";

var serviceName = "FRSHEATIntegration";

var serviceInstance = GetWebService (TestIntegration, FRSHEATIntegration);

 

 

Method

InvokeMethod

Description

Invokes the given web service method.

Definition

object service.InvokeMethod(string methodName, object[] arguments);

object service.InvokeMethod(string methodName, object arguments);

Parameters

methodName The name of the web method to invoke.
arguments The input parameters for the web method. Either an array of positional arguments or an object containing the name and value of the parameter.

Return Type

Returns the result of the web service call as an object.

Example

 

var serviceInstance = GetWebServiceFromUrl("http://www.webservicex.net/uszip.asmx", "USZip", null, null);

var xmlDoc = serviceInstance.InvokeMethod("GetInfoByState", [ state ]);

var xmlDoc = serviceInstance.InvokeMethod("GetInfoByState", { 'USState' : state });

 

 

Method

GetCookieValue

Description

Accesses the authentication token in the cookie, which is used when authenticating a user name and password.

Definition

GetCookieValue(string url, string name)

Parameters

url The associated URL of the cookie that is being accessed.
name The name of the cookie whose value needs to be retrieved.

Return Type

Returns the value of the authentication token.

Example

You can retrieve the cookie called AuthToken with the following script:

var wsdlAddress = "SunRise.WebServiceXSunRise.Address";

var userId = "SunRise.WebServiceXSunRise.Login";

var pwd = "SunRise.WebServiceXSunRise.Password";

var serviceCall = "SunSetRiseService";

var serviceInstance = GetWebServiceFromUrl(wsdlAddress, serviceCall, userId,pwd);

var result = serviceInstance.InvokeMethod(methodCall, paramValues);

var authToken = serviceInstance.GetCookieValue('/', 'AuthToken');

 

 

Method

ExecuteQuickAction

Description

Executes the specific quick action.

With optional arguments, this method executes the specific quick action defined on the specified business object affecting the specified RecID.

Definition

ExecuteQuickAction(string actionName)

ExecuteQuickAction(string actionName, string tableRef, string recId)

Parameters

actionName The name of the quick action.
tableRef The table reference of the table where the record is created.
recId The RecID of the record whose data is needed.

Example

The application executes the Problem Workaround Notification for Incident Owner Quick Action on the current object context of the Incident business object:

ExecuteQuickAction("Problem Workaround Notification for Incident Owner");

The application executes the Problem Workaround Notification for Incident Owner Quick Action on the specified incident, where Incident_RecId is the script variable that is initialized with the RecID of the target incident:

ExecuteQuickAction("Problem Workaround Notification for Incident Owner", "Incident#", Incident_RecId);

 

 

Method

ExecuteScript

Description

Executes the script associated with the specified external business object.

Definition

ExecuteScript(string boDesignerName, object arguments)

Parameters

boDesignerName The name of the external business object.
arguments The input parameters for the external business object specified by the boDesignerName parameter.

Return Type

The JSON object that is returned using the SetReturnData web method.

Example

var boDesignerName = RELATED_BO_FRS_WS_DSM_SOFTWAREREVISION_DESIGNER_NAME;

var arguments = { Requester: { BOName: CURRENT_CONTEXT_BO_DESIGNER_NAME } };

var scriptReturn = ExecuteScript(boDesignerName, arguments);

 

 

Method

SetReturnData

Description

Uses the value to return data for a pick list or data that is called from another synchronization script.

If you call this method more than once, the application uses the value set by the last call.

Definition

SetReturnData(object)

SetReturnData(object[] jsonObject)

Parameters

jsonObject

When called from another script using the ExecuteScript web method, this is any JSON data that the script returns to the calling script.

When called to retrieve records for a pick list, this is an array of key-value pairs. For example:

function State(name, code)

{

this.Name = name;

this.Code = code;

}

Return Type

For a pick list, the return type is an array of objects that contains the fields defined in the external business objects.

For a synchronization script, the return type can be any type.

Example

// http://www.webservicex.net/uszip.asmx

function ZipInfo(city, state, zip, areaCode, timeZone)

{

this.City = city;

this.State = state;

this.Zip = zip;

this.AreaCode = areaCode;

this.TimeZone = timeZone;

}

function getCities(state)

{

if (!state)

return [];

var serviceInstance = GetWebService("USZip", "USZip");

var xmlDoc = serviceInstance.InvokeMethod("GetInfoByState", [ state ]);

var list = xmlDoc.ChildNodes;

if (!list)

return [];

var cities = {};

var count = list.Count;

for (i = 0; i < count; i++)

{

try {

var node = list[i];

var info = new ZipInfo(node["CITY"].InnerText, node["STATE"].InnerText, node["ZIP"].InnerText,

node["AREA_CODE"].InnerText, node["TIME_ZONE"].InnerText);

cities[info.City.toUpperCase()] = info;

} catch (error)

{

console.log("Error during processing of city.");

}

}

var result = [];

for (city in cities)

result.push(cities[city]);

return result;

}

var state = null;

if (!!HeatContext.PickList)

{

try {

state = HeatContext.PickList.Constraint.Conditions[0].Value;

} catch (error) {

console.log(error.toString());

}

// We are returning this data for pick list

SetReturnDataForCondition(!state ? [] : getCities(state), { State : state});

}

else if (!!HeatContext.Arguments && !!HeatContext.Arguments.Synchronize && !!HeatContext.Arguments.State)

{ state = HeatContext.Arguments.State;

SynchronizeHeatData(HeatContext.BusinessObject.DesignerName, ["State", "City"], getCities(state), { State : state});

}

else if (!!HeatContext.Arguments && !!HeatContext.Arguments.State)

{

// This will return the list of cities for a given state when it is called through ExecuteScript.

state = HeatContext.Arguments.State;

SetReturnData(!state ? [] : getCities(state));

}

 

 

Method

SetReturnDataForCondition

Description

Returns data for a pick list.

If you call this method more than once, the application uses the value set by the last call.

Definition

SetReturnDataForCondition(object[] records, object whereCondition)

Parameters

records

When called to retrieve records for a pick list, this is an array of key-value pairs. For example:

function State(name, code)

{

this.Name = name;

this.Code = code;

}
whereCondition

Defines the scope of the data that is being operated on. For example, in the example for SetReturnData, it is the current state code for which the data is being retrieved from external source.

Return Type

An array of objects that contains the fields defined in the external business objects.

Example

See the example for SetReturnData.

 

Method

Create

Description

Creates a new record in Neurons for ITSM.

Definition

DbObject Create(string tableRef)

Parameters

tableRef The table reference of the table where the record is created.

Example

You can create a new incident with the following script:

var newIncident = Create('Incident#');

 

 

Method

Get

Description

Gets the object for an existing record using its record ID from the specified table reference.

Definition

Get(string tableRef, string recId)

Get(string tableRef, string fieldName, object value)

Parameters

tableRef The table reference of the table where the record will be created.
recId The RecID of the record whose data is needed.
fieldName The name of the field in the current business object.
value The value of the field specified by the fieldName parameter.

Example

Use the following script to call the built-in function called CurrentUserRecId to read data, such as the last name of the current user:

var employee = Get('Employee#', '$(CurrentUserRecId())')

var lastName = employee.Fields['LastName'];

The following example retrieves the incident with the incident number of 100001:

Get("Incident#", "IncidentNumber", 100001)

 

 

Method

Update

Description

Updates a record.

Definition

Update(object data)

Parameters

data A JSON-like object ({<key1>: '<value>'€™, <key2>: '<value2>'™, ...}) that contains the key-value pairs to be updated in the record object (DbObject) on which this method is invoked.

Example

You can use this method to edit or update a record. For example, to edit two fields, use the following script, which gets the number and RecID of the current incident and then updates the two fields called Impact and Symptom:

var incident = Get('Incident#', '$(RecId)');

incident.Update({

Impact: 'Medium',

Symptom: 'Problem'

});

Another use case is to automatically create a new incident with fields auto-filled whenever a domain account is locked. For example, the following script creates a new incident and then updates that incident with new field values stating the symptom clearly as domain account locked.

var newIncident = Create('Incident#');

newIncident.Update({

Category: 'Account Lockout',

Impact: 'Medium',

ProfileLink_RecID: '$(CurrentUserRecId())',

Service: 'Desktop Service',

Status: 'Active',

Subject: 'Cannot login to Windows',

Symptom: 'Customer failed to login to windows for more'+ 'than 3 times and domain account is locked',

Urgency: 'Medium'

});

 

Method

LinkWebService

Description

The web service is used to link two different business objects.

Definition

AddLink(string tableRef, string id, string otherTableRef, string otherId, string relationshipTag)

Parameters

string tableRef Business object name.
string id Business object rec ID.

otherTableRef

Business object name that should be linked.

string otherId

Business object rec ID that should be linked.

string relationshiptag

Relationship of the two business objects.
Examples

Linking an Incident to a Change:

AddLink('Incident#','089ADDF649DC4ED1A8D2B8C067D2EA92', 'Change#', '0C88F78B5F4D42ACA95D202F42084B72', 'IncidentAssociatesChange');

Linking Problem to an Incident:

AddLink('Incident#','12DE7C19A6F94457BF8D168493DDA475', 'Problem#', '67DA12C70E5940BABB926FDE0D9E238D', 'ProblemAssociatesIncident');

UpdateField

Method

UpdateField

Description

Updates a field of a record.

Definition

UpdateField(string fieldname, string fieldValue)

Parameters

fieldName The name of the field to update.
fieldValue The value of the field.

Example

Use the following script to edit the Subject field:

incident.UpdateField('Subject', 'Please open a new record');

 

Method

Search

Description

Gets a collection without any search conditions.

Definition

Search(string tableRef)

Search(string tableRef, string savedSearch)

Search(string tableRef, object simpleSearch)

Returns

Returns an object that provides two sets of functionalities.

•The first set of functions creates, joins, and customizes search behaviors:

• Use the RelatedItems property to access or join the current business object with its related items. Use the relationship name through RelatedItems to build join conditions.

• Use Where(object simpleSearch) to add conditions to the related business objects.

• Use Distinct() to add distinct behavior to the search function.

• Use Top(nRecords) to restrict the number of records that needs to be retrieved.

• The second set of functions enumerates the result of the search operation:

•TableRef: The business object name of the search result.

•First(): Returns the first business object or 'null' if the result is empty. The returned business object has a property called Fields that is an object of fields and their values.

•Current: Returns the current business object when MoveNext() returns true. The returned business object has a property called Fields that is an object of fields and their values.

•MoveNext(): Moves the cursor to the next business object if present and returns true. Otherwise, it returns false indicating that there are no more business objects to access.

•Reset(): Resets the cursor to the beginning of the result list.

•Close(): Closes the result set and frees up any resources used by the search.

You must fully define the search criteria and behaviors before starting to process the results. Once you start processing the results, you must process the entire result set. Otherwise, further database operations can cause errors and throw exceptions. You can completely process the result set by either enumerating all business objects using the MoveNext() function it until it returns false, or by calling the Close() function.•

Parameters

tableRef The table reference of the table from which the results are retrieved.
savedSearch The name of the saved search.
simpleSearch Additional search filter.

Example

Use the following script to get a collection without any search conditions:

Search('IncidentStatus#');

The following is another example of a script to get a collection:

Search('Incident#', {

Status: 'Active',

ProfileLink_RecID: '$(CurrentUserRecId())'

});

Use any of the following scripts to get the incident with the number 10424:

• var incident = Get('Incident#', '8D9EDC222216490B895FF8C3D3B5D4EE');

• var incident = Get('Incident#', 'IncidentNumber', 10424);

• var incident = Search('Incident#', { IncidentNumber : 10424 }).First();

This is another example:

var incident = null;

var result = Search('Incident#', { Status: 'Active' });

while (result.MoveNext()) {

var obj = result.Current;

if (obj.Fields["IncidentNumber"] == 100) {

incident = obj;

break;

}

}

result.Close();

Use the following script to search for records based on relationships. In this example, the script retrieves the tasks for the specified incident:

var tasks = Get('Incident#', '$(RecId)')

.RelatedItems['Task#Assignment.Rev3'€˜];

 

var votes = Search('Change#', {Status: 'Scheduled'})

.RelatedItems['FRS_Approval#.'€˜]

.RelatedItems['FRS_ApprovalVoteTracking#.'€˜];

 

 

 

Method

Where

Description

Filters a collection of objects that satisfy a condition. Use the Where method with the Search method.  See also Searchand Update

Definition

DbObjectCollection Where(string condition)

Parameters

condition The conditional expression to base the output on.

Example

Use the following script to select records where the status of tasks is "rejected":

var rejectingItems = Search('Task#Assignment')

.Where({Status: 'Rejected'})

Use the following script to search for records using a set of validated fields. In this example, the script retrieves team members who have tasks with a rejected status:

var rejectingTeams = Search('Task#Assignment')

.Where({Status: 'Rejected'}) // select records where status of the tasks = rejected

.RelatedItems['Owner => Employee#'€˜]

.RelatedItems['Team => StandardUserTeam#']

.Distinct() // selects unique records without duplicates

.Top(20); // selects the top 20 records

 

 

Method

ExecuteWebRequest

Description

Executes an HTTP web request and returns the response of the request.

Definition

ExecuteWebRequest(string method, string url, string postData, object settings);

ExecuteWebRequest(string method, string url, byte[] postData, object settings);

Parameters

method Valid HTTP request methods such as GET, POST, HEAD, and DELETE.
url The HTTP request URL including the query string values.
postData Contains post data to be sent as part of the request, properly formatted and encoded in string or byte[].
Settings

Optional. Contains a JSON object. Its members are also optional.

Headers: A JSON object containing additional HTTP request headers including customer headers. For example:

{

"Host" : "www.example.com",

"Referer": " ",

"User-Agent" : "HEATSM Scripting",

"Content-Type" : "application/x-www-form-urlencoded"

}

Cookies: JSON object and it is optional. If passed, cookie name is used as property name and its value as property value. For example:

{

"CookieName" : "CookieValue"

}

SkipServerCertificateValidation: A Boolean value that controls how to handle the certificates error during an HTTPS request call.

ServerCertificateHash: Optional. A string value. If provided, it skips certificate errors if the HASH value of a certificate matches this value.

AllowAutoRedirect: Automatically processes the request call redirect and returns the response of the redirect request.

UserName: Optional. The user name of the credential.

Password: Optional. The password of the credential.

Returns

Returns a response from an HTTP request call. This return value is a JSON object containing the following properties:

•StatusCode: The numerical value of the response status code. See https://msdn.microsoft.com/en-us/library/system.net.httpstatuscode(v=vs.110).aspx.

•StatusDescription: The description of the status code.

•CharacterSet: The character set name of the r esponse data.

•ContentType: The type of response content.

•ContentLength: The length of the response content.

•LastModified: The last modified header of the response.

•Cookies: A JSON object containing cookies related to the response.

•Data: Either string (for text content) or byte[] (for non-text content).

Example

 

// JavaScript object to wrap REST API(s)

 

function CustomService(host, userName, password)

{

'use strict';

// private members

var Host = host;

var UserName = userName;

var Password = password;

var Cookies = null;

var SessionInfo = null;

var getWWWFormUrlEncodedData = function (obj)

{

var encoded = '', separator = '';

for (var key in obj)

{

var value = obj[key];

var encodedKey = HeatUtility.HtmlEncode(key.toString());

if (typeof value === 'undefined' || null == value)

encoded += separator + encodedKey;

else if (value instanceof Array)

{

for (var i = 0; i < value.length; i++)

{

encoded += separator + encodedKey + '=' + HeatUtility.HtmlEncode(value[i] + '');

separator = '&';

}

}

else

encoded += separator + encodedKey + '=' + HeatUtility.HtmlEncode(value.toString());

separator = '&';

}

return encoded;

};

var getRequestSettings = function ()

{

return {

Headers: {},

Cookies: Cookies,

SkipServerCertificateValidation: true,

UserName: null,

Password: null,

AllowAutoRedirect: false

};

};

var getJsonRequestSettings = function ()

{

return {

Headers: { 'Content-Type': 'application/json' },

Cookies: Cookies,

SkipServerCertificateValidation: true,

UserName: null,

Password: null,

AllowAutoRedirect: false

};

};

var isAuthenticated = function ()

{

return !!SessionInfo && !!SessionInfo.tenantID;

};

var login = function ()

{

var url = Host + '/patchweb/tenant/v1/login?' + getWWWFormUrlEncodedData({ username: UserName, password: Password });

var response = ExecuteWebRequest('GET', url, null, getRequestSettings());

if ((response != null) && (response.StatusCode == 200) && (response.ContentType == 'application/json'))

{

Cookies = response.Cookies;

var sessionInfo = JSON.parse(response.Data);

if (!!sessionInfo && !!sessionInfo.tenantID)

{

SessionInfo = sessionInfo;

return true;

}

}

return false;

};

var getAllEndPoints = function (groups)

{

if (!isAuthenticated())

throw 'Either login failed or please login.';

var url = Host + '/patchweb/patchmanagement/v1/' + SessionInfo.tenantID + '/endpointpatchstates?groups=' + HeatUtility.HtmlEncode(groups);

var response = ExecuteWebRequest('GET', url, null, getRequestSettings());

if ((response != null) && (response.StatusCode == 200) && (response.ContentType == 'application/json'))

return JSON.parse(response.Data);

console.error(response);

};

// public function

this.isAuthenticated = isAuthenticated;

this.login = login;

this.getAllEndPoints = getAllEndPoints;

}

var service = new CustomService('https://www.example.com', 'userName', 'password');

service.login();

if (service.isAuthenticated()) {

var endpoints = service.getAllEndPoints('default,excluded');

console.debug(endpoints);

}

else

console.error('Login failed for user userName.');

 

 

Method

SynchronizeAllHeatData

Description

Synchronizes the provided records against all records for the business object in the application by doing the following:

•Deletes any records in the application (for the business object) that are not found in the provided records.

•Inserts any records in the application (for the business object) that are found in the provided records that do not already exist in the application.

•Updates records in the application (for the business object) against the provided records.

Return Type

This function returns an array of RecIDs of the records.

Definition

object[] SynchronizeAllHeatData(string designerName, string[] primaryKey, object[] records)

Parameters

designerName Name of the business object that is being synchronized.
primaryKey An array of fields that uniquely identify each record.
records A list of JSON key-value pairs that contains fields and their corresponding values.

Example

function State(name, code)

{

this.Name = name;

this.Code = code;

}

var result = [];

result.push(new State('Alabama', 'AL'));

result.push(new State('Montana', 'MT'));

result.push(new State('Alaska', 'AK'));

result.push(new State('Nebraska', 'NE'));

result.push(new State('Arizona', 'AZ'));

result.push(new State('Nevada', 'NV'));

result.push(new State('Arkansas', 'AR'));

result.push(new State('New Hampshire', 'NH'));

result.push(new State('California', 'CA'));

result.push(new State('New Jersey', 'NJ'));

result.push(new State('Colorado', 'CO'));

result.push(new State('New Mexico', 'NM'));

result.push(new State('Connecticut', 'CT'));

result.push(new State('New York', 'NY'));

result.push(new State('Delaware', 'DE'));

result.push(new State('North Carolina', 'NC'));

result.push(new State('Florida', 'FL'));

result.push(new State('North Dakota', 'ND'));

result.push(new State('Georgia', 'GA'));

result.push(new State('Ohio', 'OH'));

result.push(new State('Hawaii', 'HI'));

result.push(new State('Oklahoma', 'OK'));

result.push(new State('Idaho', 'ID'));

result.push(new State('Oregon', 'OR'));

result.push(new State('Illinois', 'IL'));

result.push(new State('Pennsylvania', 'PA'));

result.push(new State('Indiana', 'IN'));

result.push(new State('Rhode Island', 'RI'));

result.push(new State('Iowa', 'IA'));

result.push(new State('South Carolina', 'SC'));

result.push(new State('Kansas', 'KS'));

result.push(new State('South Dakota', 'SD'));

result.push(new State('Kentucky', 'KY'));

result.push(new State('Tennessee', 'TN'));

result.push(new State('Louisiana', 'LA'));

result.push(new State('Texas', 'TX'));

result.push(new State('Maine', 'ME'));

result.push(new State('Utah', 'UT'));

result.push(new State('Maryland', 'MD'));

result.push(new State('Vermont', 'VT'));

result.push(new State('Massachusetts', 'MA'));

result.push(new State('Virginia', 'VA'));

result.push(new State('Michigan', 'MI'));

result.push(new State('Washington', 'WA'));

result.push(new State('Minnesota', 'MN'));

result.push(new State('West Virginia', 'WV'));

result.push(new State('Mississippi', 'MS'));

result.push(new State('Wisconsin', 'WI'));

result.push(new State('Missouri', 'MO'));

result.push(new State('Wyoming', 'WY'));

if (!!HeatContext.PickList)

{

// We are returning this data for pick list

SetReturnData(result);

}

else if (!!HeatContext.Arguments && !!HeatContext.Arguments.WebService)

{

if (HeatContext.Arguments.WebService.Synchronize == 'Selected')

{

// This synchronizes only the records available in the given result list/array.

// Any records present here and in database will be updated.

// Any records present here and not in database will be inserted

SynchronizeHeatData(HeatContext.BusinessObject.DesignerName, ['Code'], result);

}

else if (HeatContext.Arguments.WebService.Synchronize == 'All')

{

// This synchronizes only the records available in the given result list/array.

// Any records present here and in database will be updated.

// Any records present here and not in database will be inserted

// Any records in database but not in this list will be deleted

SynchronizeAllHeatData(HeatContext.BusinessObject.DesignerName, ['Code'], result);

}

else if (HeatContext.Arguments.WebService.Synchronize == 'Clear')

{

// All records in database would be deleted since the given list is empty.

SynchronizeAllHeatData(HeatContext.BusinessObject.DesignerName, ['Code'], []);

}

}

 

 

Method

SynchronizeAllHeatDataWithRelated

Description

Synchronizes the provided records against all records for the business object and any related business objects in the application by doing the following:

•Deletes any records in the application (for the business object and any related business objects) that are not found in the provided records.

•Inserts any records in the application (for the business object and any related business objects) that are found in the provided records that do not already exist in the application.

•Updates records in the application (for the business object and any related business objects) against the provided records.

Return Type

This function returns an array of RecIDs of the records.

Definition

object[] SynchronizeAllHeatDataWithRelated(string designerName, string[] primaryKey, object[] records, object keysOfRelatedObjects)

Parameters

designerName Name of the business object that is being synchronized.
primaryKey An array of fields that uniquely identify each record.
records A list of JSON key-value pairs that contains fields and their corresponding values.
keysOfRelatedObjects

A JSON object that is constructed as follows:

{

RelationshipName : string[] primaryKey

}

Example

function getExternalData(ctx)

{

 

// your code to get data from external source

 

return [];

}

function ToHeatRecords(softwareList, sofrwareType, schemaTagToSoftwareType)

{

var arrFinalizedSoftwareList = [];

var isOptionalSoftware = (sofrwareType == 'OptionalSoftware');

for (var item in softwareList)

{

var srcObject = softwareList[item];

var dsmSoftwareGUID = srcObject.UniqueKey.UniqueId;

var softwareRevision = '';

var isLastReleasedRev = false;

var uninstallSupported = false;

var reinstallSupported = false;

for (var idx in srcObject.PropGroupList)

{

var tmpObjPropGrp = srcObject.PropGroupList[idx];

for (var idx2 in tmpObjPropGrp.PropertyList)

{

var tmpObjProp = tmpObjPropGrp.PropertyList[idx2];

if (tmpObjProp.Tag == 'SoftwareRevision')

softwareRevision = tmpObjProp.InternalValue;

if ((tmpObjProp.Tag == 'IsLastReleasedRev') && (tmpObjProp.InternalValue === true))

isLastReleasedRev = true;

if ((tmpObjProp.Tag == 'SupportsUninstall') && (tmpObjProp.InternalValue === true))

uninstallSupported = true;

if ((tmpObjProp.Tag == 'SupportsReinstall') && (tmpObjProp.InternalValue === true))

reinstallSupported = true;

}

}

 

// create/update software revision and heat software (FRS_DSM_SOFTWARE)

 

var relatedObjList = {

'FRS_WS_DSM_SoftwareContainsFRS_WS_DSM_SoftwareRevision': [{

DSMSoftwareID: srcObject.ID,

DSMSoftwareGUID: dsmSoftwareGUID,

DSMCreatedDate: srcObject.CreationDate,

DSMModifiedDate: srcObject.ModificationDate,

GroupType: srcObject.GroupType,

SoftwareName: srcObject.Name,

ParentContainerID: srcObject.ParentContID,

Revision: softwareRevision,

SchemaTag: srcObject.SchemaTag,

SoftwareType: softType,

IsLastReleasedRev: isLastReleasedRev,

Uninstallable: uninstallSupported,

Reinstallable: reinstallSupported

}],

'FRS_WS_DSM_SoftwareContainsFRS_DSM_Software': {

IsSoftwarePackageReleased: true

}

};

 

// create/update software package

 

var finalizedSoftware = {

Fields: {

DSMSoftwareGUID: dsmSoftwareGUID,

HEATSMSoftwareType: sofrwareType

},

Related: relatedObjList

};

var softType = (!!srcObject.SchemaTag && !!schemaTagToSoftwareType[srcObject.SchemaTag]) ? schemaTagToSoftwareType[srcObject.SchemaTag].SoftwareType : 'Undefined';

if (isLastReleasedRev) {

finalizedSoftware.Fields.Name = srcObject.Name;

finalizedSoftware.Fields.IsOptionalSoftware = isOptionalSoftware;

finalizedSoftware.Fields.SchemaTag = srcObject.SchemaTag;

finalizedSoftware.Fields.SoftwareType = softType;

finalizedSoftware.Fields.LastReleasedSoftwareID = srcObject.ID;

}

arrFinalizedSoftwareList.push(finalizedSoftware);

}

return arrFinalizedSoftwareList;

}

 

function GetSoftwareGUID(softwareList)

{

if (Object.prototype.toString.call(softwareList) !== '[object Array]')

return null;

var array = [];

for (var i = 0; i < softwareList.length; i++)

array.push(softwareList[i].Fields.DSMSoftwareGUID);

return array;

}

 

function SynchronizeHeatSM(isAll, sofrwareType, schemaTagToSoftwareType)

{

if (isAll)

{

var arrFinalizedSoftwareList = [];

Array.prototype.push.apply(arrFinalizedSoftwareList, ToHeatRecords(getExternalData('AvailableSoftware'), 'AvailableSoftware', schemaTagToSoftwareType));

Array.prototype.push.apply(arrFinalizedSoftwareList, ToHeatRecords(getExternalData('OptionalSoftware'), 'OptionalSoftware', schemaTagToSoftwareType));

return SynchronizeAllHeatDataWithRelated('FRS_WS_DSM_Software', ['DSMSoftwareGUID'], arrFinalizedSoftwareList,

 

{

'FRS_WS_DSM_SoftwareContainsFRS_WS_DSM_SoftwareRevision': ['DSMSoftwareGUID'],

'FRS_WS_DSM_SoftwareContainsFRS_DSM_Software': []

});

}

 

else

{

var arrFinalizedSoftwareList = ToHeatRecords(getExternalData(sofrwareType), sofrwareType, schemaTagToSoftwareType);

var arrDSMSoftwareGUIDList = GetDSMSoftwareGUID(arrFinalizedSoftwareList);

return SynchronizeHeatDataWithRelated('FRS_WS_DSM_Software', ['DSMSoftwareGUID'], arrFinalizedSoftwareList,

 

{

'FRS_WS_DSM_SoftwareContainsFRS_WS_DSM_SoftwareRevision': ['DSMSoftwareGUID'],

'FRS_WS_DSM_SoftwareContainsFRS_DSM_Software': []

},

 

{

DSMSoftwareGUID: arrDSMSoftwareGUIDList

});

 

}

 

}

 

Method

SynchronizeHeatData

Description

Synchronizes the provided records against all records that meet a certain condition, for the business object in the application by doing the following:

•Deletes any records in the application (that meet a certain condition, for the business object) that are not found in the provided records.

•Inserts any records in the application (that meet a certain condition, for the business object) that are found in the provided records that do not already exist in the application.

•Updates records in the application (that meet a certain condition, for the business object) against the provided records.

Return Type

This function returns an array of RecIDs of the records.

Definition

object[] SynchronizeHeatData(string designerName, string[] primaryKey, object[] records, object syncDataCondition)

Parameters

designerName Name of the business object that is being synchronized.
primaryKey An array of fields that uniquely identify each record.
records A list of JSON key-value pairs that contains fields and their corresponding values.
syncDataCondition Specifies when to synchronize the data.

Example

See the example for SynchronizeAllHeatData.

 

Method

SynchronizeHeatDataWithRelated

Description

Synchronizes the provided records against all records that meet a certain condition, for the business object and any related business objects, in the application by doing the following:

•Deletes any records in the application (that meet a certain condition, for the business object and any related business objects) that are not found in the provided records.

•Inserts any records in the application (that meet a certain condition, for the business object and any related business objects) that are found in the provided records that do not already exist in the application.

•Updates records in the application (that meet a certain condition, for the business object and any related business objects) against the provided records.

Return Type

This function returns an array of RecIDs of the records.

Definition

object[] SynchronizeHeatDataWithRelated(string designerName, string[] primaryKey, object[] records, object keysOfRelatedObjects, object syncDataCondition)

Parameters

designerName Name of the business object that is being synchronized.
primaryKey An array of fields that uniquely identify each record.
records A list of JSON key-value pairs that contains fields and their corresponding values.
keysOfRelatedObjects

A JSON object that is constructed as follows:

{

RelationshipName : string[] primaryKey

}

syncDataCondition Specifies when to synchronize the data.

Example

See the example for SynchronizeAllHeatDataWithRelated.

 

Method

HeatUtility.HtmlEncode

Description

Encodes HTML special characters like ?, &, <, >, and so on, that are found in the passed-in parameter string. See https://msdn.microsoft.com/en-us/library/73z22y6h(v=vs.110).aspx for more information.

Returns

Encoded HTML string.

Definition

string HeatUtility.HtmlEncode(string s);

Parameters

s String containing the HTML special characters to be encoded.

Example

HeatUtility.HtmlEncode ("<script>unsafe</script>");

 

Method

HeatUtility.HtmlDecode

Description

Decodes HTML special characters like ?, &, <, >, and so on, that are found in the passed-in parameter string. See https://msdn.microsoft.com/en-us/library/7c5fyk1k(v=vs.110).aspx for more information.

Returns

Decoded HTML string.

Definition

string HeatUtility.HtmlDecode(string s);

Parameters

s String containing the HTML special characters to be decoded.

Example

HeatUtility.HtmlDecode ("&lt;script&gt;unsafe&lt;/script&gt;");

 

 

Method

HeatUtility.HexToBytes

Description

Converts a stream of bytes that are encoded in hex to bytes.

Returns

Bytes converted from hex.

Definition

byte[] HeatUtility.HexToBytes(string hex);

Parameters

hex String containing hex characters.

Example

HeatUtility.HexToBytes ("0123456789ABCDEFabcdef");

 

 

Method

HeatUtility.BytesTo String

Description

Converts a stream of bytes to a string. See https://msdn.microsoft.com/en-us/library/744y86tc(v=vs.110).aspx for more information.

Returns

String converted from bytes.

Definition

string HeatUtility.BytesToString(byte[] data, string encoding);

Parameters

data Encoded stream of bytes.
encoding The encoded format. Can be one of the following: ASCII, UTF7, UTF8, UTF16, UTF16BE, and UTF32.

Example

HeatUtility.BytesToString([48, 49, 50, 51, 52, 53, 54, 55, 56, 57], 'UTF8');

 

 

 

Method

HeatUtility.LoadXml

Description

Creates an XML document object from the given XML text. See https://msdn.microsoft.com/en-us/library/system.xml.xmldocument.loadxml(v=vs.110).aspx for more information.

Returns

An XML document object created from the given XML string.

Definition

XmlElement HeatUtility.LoadXml(string xml);

Parameters

xml XML in string form.

Example

HeatUtility.LoadXml("<Books><Book name="Author Name"Publisher="Some publisher"></Book></Books>");

 

 

Method

HeatUtility.GetCultureInfo

Description

Gets the culture instance for the given culture ID or locale ID. See yck8b540(v=vs.110).aspx or w4deeh00(v=vs.110).aspx for more information.

Returns

A CultureInfo object for the given culture or locale.

Definition

CultureInfo HeatUtility.GetCultureInfo(string id);

CultureInfo HeatUtility.GetCultureInfo(int lcid);

Parameters

id The culture ID. An example us en-US.
lcid The culture locale ID. An example is 0x0409.

Example

HeatUtility.GetCultureInfo("en-US");

HeatUtility.GetCultureInfo(0x0409);

HeatUtility.GetCultureInfo(1033);

 

 

Method

HeatUtility.GetTimeZoneInfo

Description

Gets the time zone information for the given Microsoft Windows time zone or IANA time zone.  See system.timezoneinfo.findsystemtimezonebyid(v=vs.110).aspx for more information.

Returns

A TimeZoneInfo object for the given time zone. The TimeZoneInfo object contains the data from TImezones workspace. See Working with Dates, Times, and Time Zones for more information about Timezone workspace.

Definition

TimeZoneInfo HeatUtility.GetTimeZoneInfo(string ianaOrWindowsTimeZone);

Parameters

ianaOrWindowsTimeZone

The Microsoft Windows or IANA time zone.

Example

HeatUtility.GetTimeZoneInfo("Pacific Standard Time");

HeatUtility.GetTimeZoneInfo("America/Los_Angeles");

 

 

Method

HeatUtility.Hash

Description

Generates the hash value of the given string text using the specified algorithm.  See https://msdn.microsoft.com/en-us/library/wet69s13(v=vs.110).aspx for more information.

Returns

The generated hash value.

Definition

byte[]HeatUtility.Hash(string hashAlgorithm, string data);

byte[]HeatUtility.Hash(string hashAlgorithm, byte[] data);

Parameters

hashAlgorithm

The hashing algorithm to use.
data The data to be hashed.

Example

HeatUtility.Hash("SHA1","This message needs to be signed.");

HeatUtility.Hash("SHA1", [100, 101,102,103, 104, 105, 200]);

 

 

Method

HeatUtility.KeyedHash

Description

Generates the hash value of the given string text using the specified algorithm and the key.  See https://msdn.microsoft.com/library/s5zz2x4d(v=vs.100).aspx for more information.

Returns

The generated hash value.

Definition

byte[]HeatUtility.KeyedHash(string hashAlgorithm, byte[] key, string data);

byte[]HeatUtility.KeyedHash(string hashAlgorithm, byte[] key, byte[] data);

Parameters

hashAlgorithm

The hashing algorithm to use.
key An array of bytes that contain the key.
data The data to be hashed.

Example

HeatUtility.KeyedHash ("HMACSHA1, [1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16], "This message needs to be signed.");

HeatUtility.KeyedHash ("HMACSHA1, [1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16], [100, 101,102,103, 104, 105, 200]);