Configuration Menu Index
This topic lists the Settings menu items in the Configuration Console and the related documentation. You can access other workspaces in the Configuration Console from the Search Objects dialog box.
Home: Consoles and Portals in Neurons for ITSM
Configure
- Users and Permissions
- Groups: Using Contact Groups
- Roles: Setting up Roles
- Roles and Permissions: Assigning Business Object Permissions
- Teams: Working with Teams
- Users: Working with Users
- Organization Profile
- Account Information: Entering Account Information
- Application Setup: Setting Up the Application
- Business Hours: Setting Up Hours of Operation
- Currencies: Working with Currencies
- Departments: Working with Departments
- Employment Types: Creating an Employment Type
- Languages: Setting Up Languages
- Org Chart: Working with Organization Charts
- Organizational Units: Defining Your Organization
- Child Tenants: Creating a Child Tenant
- Supporting Organizations: Working with Supporting Organizations
- Time Zone: Working with Dates, Times, and Time Zones
- Security Controls
- Allowed File Extensions: Working with Attachment Types
- API Keys: Working with the Web API
- Authentication Providers: Working with ADFS/SAML
- External Logins: Viewing a List of Users with External Logins
- Security and Session: Setting Up User Login
- Communication Templates
- Communication Manager: Working with the Communication Manager
- Score Card Configs: Using the Score Card
- Surveys: Setting Up Surveys
- Email Configuration Manager
- Mail Boxes: Working with Email Inboxes
- Servers: Working with Email Servers
- Cache Management: Clearing the Cache from ITSM
- Announcements: Working with Announcements
- Alerts: About Alerts
Build
- Automation Tools
- Escalation Schedules: Creating an escalation
- Metadata Validation Config: Working with Metadata
- Metadata Validation Run: Working with Metadata
- Metadata Auto Fix: Working with Metadata
- Object Matching Lists: Viewing Object Matching Lists
- Object Templates: Using Business Object Templates
- Rapid Reports: Using RapidReports
- Quick Actions: Using Quick Actions
- Saved Searches: Configuring Saved Search
- Watch Lists: Using the Watch List
- Business Objects: Working with Business Objects
- Object Explorer: Viewing Layouts
- Validation Business Objects: Using Validation Business Objects
- Workflow
- Workflow Instances: About Workflows
- Workflows: About Workflows
- Charts and Graphs
- Calendars: Creating a Calendar
- Gantt Charts: Creating a Gantt Chart
- Dashboards: Working with Dashboards
- Counters: Using Counters
- Global Constants: List of Global Constants
- Stored Values: About Stored Values
- Mobile Layouts: Configuring Mobile Layouts
- Page Layouts: Using Layouts
- Pick Lists: Using Pick Lists
- Reports: Working with Reports and Report Management
- Search Tools
- Saved Searches: Configuring Saved Search
- Filter Searches: Working with Filter Panels for Searching
- Full-Text Indexes: About the Full-Text Index Language
- User Interface Styles
- List Settings: Working with Lists
- Highlighter Styles: Using Highlighter Styles
- Style Editor: Style Editor
- Self Service
- Home Page: Configuring the Self-Service Portal
- Tabs: Changing the Tabs on the Self-Service Portal
- Configure Access: Configuring Request Offering Access
- Literals: Using Literals
- Stored Expressions: About Stored Expressions
- HEAT Development Project
- Projects: Using the Ivanti Neurons for ITSM Development Project
- Transaction Details: Using the Ivanti Neurons for ITSM Development Project
- Transaction Sets: Using the Ivanti Neurons for ITSM Development Project
- HEAT Development Package
- Packages: Using the Ivanti Neurons for ITSM Development Project
- Large Packages (Beta): Importing large packages
- Webhooks Manager: Working with Webhooks
Extend
- Integration Tools
- Data Import Connections: Configuring Data Import Connections
- Data Export Connections: Exporting Data
- Integration Log: Viewing the Integration Log
- Integration History: Viewing the Integration Status and History
- Integration Queue: Viewing the Integration Status and History
- LDAP Import Log: Viewing the LDAP Import Log
- LDAP Settings: Configuring LDAP Settings
- Remote Host Connections: Using the Run Program for the Remote Host
- Trusted Agent Connections: Configuring Trusted Agent for LDAP Connections
- Trusted Agent Monitoring: Trusted Agent Monitoring and Logging
- Web Service Connections: Working with Web Service Script Integration
- WSDL and Script Repository: Working with the WSDL and Script Repository
- Voice Integration
- Activity Call Results:
- Agent Skills: Configuring Agent Voice Settings
- Hybrid Configuration: Hybrid Configuration
- Skills: Assigning Skills to a User
- Skill Groups: Creating Skill Groups
- Synchronization Status: Synchronizing the Voice Status
- HEAT DSM Integration: About DSM
- SAP Integration: Configuring SAP® Integration
- HEAT Discovery: Getting Started with Discovery
- HEAT API: Working with the Web API
Monitor
- Application Logs
- CMDB Baseline Log: Viewing the CMDB Baseline Log
- Integration Log: Viewing the Integration Log
- LDAP Import Log: Viewing the LDAP Import Log
- Logging Configuration: Viewing the Logging Configuration
- Service Log:
- Run Program History: Using the Run Program / Export History Workspace
- Transaction Audit Log: About the Transaction Audit Log
- System Audit History: Accessing the Audit History
- Patch Logs: Viewing the Patch Log
- Scheduled Jobs: About the Schedule Entry and Scheduled Jobs Workspaces
- Security History: Working with Security History