Create Citations and Link to Controls

Citations are the individual records that represent the statement, articles, and laws associated with an Authority Document. Controls state how the organization complies with the Citations that require evidence.

You can manually create Citations or import them through a .csv import. We recommend you utilize the import for consistency and ease of entry.

Refer to Import Controls and Citations Group Data

To create or edit a Citation, you must log in to Neurons for ITSM as a GRC Manager.

To manually create a Citation:

1.Open the Citation workspace.

2.Click New GRC Citation to open a blank Citation form.

3.Enter the information into the fields as required:

•Reference Group is from the Authority Document. Your organization's strategy determines this value.

•Select a Service Framework from the drop-down list.

•Control Implemented auto-selects when a Control is linked to the Citation.

•Policy Defined auto-selects when a Policy is linked that has a Control linked to the Citation.

4.Click Save.

5.Use the Authority Document, Policies, and Audits tabs to link records to the Citation.

Use the Controls tab to create new Controls, or link to existing Controls.

6.Click Save.

Edit a Citation

To edit a Citation:

1.Double-click a Citation.

2.Change the information as needed.

3.Click Save.