Managing Projects

You must create a project before you make any configuration changes. If you do not make any projects, all changes are logged to the default project. Use projects to organize the changes made to Neurons for ITSM . After you create a project and before you make any configuration changes, always select your project from the Project drop-down list on the top right.

Follow these steps, on the application (such as staging) on which to make changes, to create a project:

1.Log in to Neurons for ITSM  using your named account and not as an administrator. Refer to section About Using Your Named Account to Log In in Using the IvantiNeurons for ITSM Development Project.

2.Click Configure Application to go to the Configuration Console.

3.Click Build > Development Project > Projects to display the Projects workspace.

4.Click New Record. The application displays a blank project page.

5.Enter a name and description for the project and click Save.

6.Click Refresh. You can now see the new project name under the Project drop-down menu in the top right section of the toolbar (next to the Help link).

Follow these steps, to view a project:

1.From the Configuration Console, click Build > Development Project > Projects to display the Projects workspace. The application displays a list of all the projects.

2.Double click a project name to see details of the project.

3.Click the Transaction Set tab to see a list of the transaction sets in this project. Refer to section Viewing Transaction Sets in Managing Transaction Sets.

4.Click the Transaction Detail tab to see the details of each transaction set. Refer to section Viewing Transaction Sets in Managing Transaction Sets.

5.View the activity history by clicking the Activity History tab, any attachments by clicking the Attachment tab, or the audit history by clicking the Audit History tab.