Patches-2026.2

Patches are minor software updates to fix bugs and security issues for improving stability and performance while maintaining existing functionality.

Release 2026.2

Release 2026.2.5 - Update - July 17

Problem ID Title
110867 'Day One of Each Month' schedule entry workflows are not triggering reliably.
111361 Data imported into FRS_CIComponent#Hotfix is synchronized, but old records are not removed to remain consistent with Neurons.
113611 When viewing encrypted string fields, errors occur in decryption process.

Release Update - June 29 - Patch #3

The following table lists the issues resolved in Patch #3:

Problem ID Title

109261

Log errors occur when message queue Journal messages are timed out.

110886

ExportEmailAsXml processor intermittently failing to create or update records.

111484

AITSM Business Object Summary displays incorrect date formats, swapping month and day for some months.

112140

Not all devices and assets are being imported into ITSM from the Neurons tenant.

112487

Integrations using Web Service calls are failing since the data/file size limit was reduced from 10 MB to 1-2 MB.

112622

Staging tenant displays "Neurons Token Expired" error when the Message Queue starts processing assets.

113263

Since the 2026.2 release, the Message Queue service has encountered SQL connection exceptions.

113361

After regression 2026.2 release to Staging/User Acceptance Testing, HTML and CSS tags are displayed in the Workspace Subject line.

111533

Entra ID import takes more than 24 hours to complete instead of the expected 1-3 hours.

Release Update - May 26 - Patch #2

The following table lists the issues resolved in Patch #2:

Problem ID Title

112973

ITSM collector importing Configuration Items (CIs) with the asset type software product into Neurons as device records.