The Languages tab displays the languages installed, which are used to set the Agent Dashboard User Interface for agents (these languages populate the list in the UI Language field at: System Configuration > Users > Users, click a user, then click the General tab) and for prompt localization in voice applications.
To add a language:
1.In the Management Portal, click System Configuration > Host. The Configuration page opens.
2.Click the Languages tab.
3.Select a language from the drop-down list.
4.Click the Add button.
5.Click the Commit Changes button to enact the change.
To Delete a Language:
•Click the red x icon.
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