Contains static interaction data, which is interaction data that does not change over the interaction lifecycle. Each record contains information about a single interaction.
The unique identifier of the report.
The ID of the first interaction in the chain (for SQL reports).
The ID of the previous interaction in the chain, if there was one.
The Interaction creation timestamp.
The Interaction completion timestamp.
The amount of time in seconds this interaction was queued.
The identifier of the inbound call leg that initiated the interaction. This identifier is unique only during one Ivanti Voice start session; it can repeat if you restart the voice server.
The caller ID of the calling party.
The phone number dialed.
The unique identifier of the agent who handled the interaction.
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