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Transfer Tab

To Configure the Transfer Tab:

  1. Click the Transfer tab. You can configure the following settings:

    In the Allow List fields, type the numbers to which you want to allow extensions in this restriction class to transfer calls, then click the Add button.

    In the Deny List fields, type the numbers to which you want to prevent extensions in this restriction class from transferring calls, then click the Add button.

For both the Allow List and Deny List fields:

If a number is not in either the Allow List nor Deny List, the SIP Soft Switch allows extensions in the class to transfer calls to the number.

The Allow List overrides the Deny List. This lets you allow extensions in this restriction class to transfer calls to specific numbers from denied groups. For example, you can use the Deny List to prevent the extension from transferring the call to any international number except the number of an overseas office you specify in the Allow List. When transfer is restricted, the extension, such as hard phone, will not be able to complete a blind or consult transfer (nothing happens when the Transfer button on the phone is pressed). In this case, the phone typically provides no indication on its LCD.

Click the red x icon to remove allowed or denied entries.

  1. Click the Update button to apply the configuration. Refer to Forward Tab to continue configuring the restriction class.

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