Statistics Console Customizations
The default Statistics Console meets the needs of most customers; however, some Ivanti customers require customizations for unique business models or localization.
This topic describes the following customizations:
Perform these customizations by modifying XML code in the HostConfiguration.xml file located at C:\Program Files\Ivanti\IP Communications Management\Data. Locate the XML code for the statistic you want to modify by searching the Host Configuration file for the name of the statistic preceded by the <Neutral> element (including brackets). For example, <Neutral>Total after call work time.
Ivanti recommends you perform such customizations only if you have a working knowledge and strong understanding of XML; incorrectly editing an XML file can damage Ivanti Voice functionality. It is also recommended that you back up a file before editing it.
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