User Profile Management
- Create a User Profile
- Delete a User Profile
- Configure the User Profile
- General Tab Settings
- Address Book, Forwarding, and Dialable PIN Tabs
- Unified Messaging Tab Configuration
- Security Tab
- Realm Specification
You can create user profiles on the Management Portal Users page (Management Portal > System Configuration > Users). Once created, the profile is configured on a series of tabs accessed by clicking the user Login name link.
Ivanti Voice has four default users for testing purposes, including two agents (John and Peter), a manager with Quality Management privileges (if your Ivanti Voice installation has a license for Quality Management features), and an administrator with all privileges. You can delete these default users when running Ivanti Voice in a production environment.
For security reasons, if you retain the default admin user, Ivanti recommends you change the password of the admin user before going live in a production environment.
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