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Security Plan

Ivanti Voice utilizes role-based access rights. To ensure the security of Ivanti Voice functionality, a user can only access the features and functions assigned to the user by the system administrator. The system permissions are called privileges. There are privileges for primary functions in Ivanti Voice, such as accessing Ivanti Voice interfaces and performing specific configurations. Instead of granting individual privileges to users, Ivanti Voice lets you group privileges together as roles, enabling you to grant a collection of privileges to a user through the use of roles. Multiple roles can be assigned to any given user.

Role Configuration

Privileges

Roles in Ivanti Voice are comprised of privileges. The following table describes the privileges you can grant or deny to roles in an Ivanti Voice environment. The list of privileges is not editable.

Roles

Ivanti Voice lists roles on the Management Portal Roles page (Management Portal > System Configuration > Users > Roles).

You can modify a role to grant additional privileges. You can also add to this list as necessary by creating new roles. Configure each role you create by specifying the privileges the role grants or denies. You can delete unnecessary roles.

The following table lists the default roles and privileges each role grants.

Create Roles

To Create Roles:

1.In the Management Portal, click System Configuration > Users > Roles. The Roles page opens.

2.Create a name for the new role and enter the name in the empty field at the bottom of the Role Name column.

3.Click the Add button.

4.Click the Commit Changes button. The role becomes available immediately for you to assign to Ivanti Voice users; however, the role does not grant any privileges until you configure the role.

To Configure Roles:

1.On the Roles page (in the Management Portal, click System Configuration > Users > Roles), click the role you want to configure. The Role properties page for that role opens, listing all privileges available in Ivanti Voice.

2.Grant or deny each privilege by selecting the Allowed or Denied check box next to each privilege (scroll to view all privileges). You can only select one check box for each privilege. If you are configuring a new role, all check boxes are clear by default; however, after selecting an option you must select either Allowed or Denied for each privilege. If you leave both check boxes deselected for a privilege, the role does not grant that privilege.

Roles with privileges involving configuration functions in the Management Portal (such as Configure dial plan, Configure system users, Create and configure applications, etc.), must also have the View configuration privilege. Otherwise, the user cannot access the Management Portal functions to use the privileges. The exception is the Edit user’s configuration role, which is a role assigned to users and agents to enable them to configure their own user settings.

3.Click the Update and Commit Changes button.

To Delete Roles:

If you delete a role that is assigned to a user, the user loses the privileges the role grants.

1.In the Management Portal, click System Configuration>Users>Roles. The Roles page opens.

2.Click the red x icon next to the role. A confirmation dialog box opens.

3.Click OK to confirm the deletion.

4.Click the Commit Changes button.