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Appendix

The following section lists some additional information related to the Ivanti Voice admin guide:

TermMeaning
SMS BlockThe SMS block will enable customers to send SMS in the IVR work flow. To achieve this, the newly developed block will use HTTP API exposed by SMS gateways.
Twitter BlockThe Twitter block will enable customers to post Tweets and send Direct Messages to user’s twitter handles within the IVR work flow. To achieve this, the newly implemented block will use APIs exposed by Twitter.

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