Platform Summary

Ivanti Voice 2021.4 was tested with the following versions of Ivanti Neurons for ITSM:

•Ivanti Neurons for ITSM 2021.4 cloud version

•Ivanti Neurons for ITSM 2021.4 on premise

OS version

•Windows 2016 Server Standard

•Windows 2012 Server (R2 Standard)

•Windows 7 (x64 bit) (voice client)

•Windows 10 (x64 bit) (voice client)

Microsoft SQL server

•MS SQL 2016

•MS SQL 2014

Software Requirements

The following Windows features are required for hosting Click2Talk webservice on Web Server (IIS) > WebServer > Application Development.

•.Net Extensibility 3.5

•.Net Extensibility 4.5

•Application Initialization

•ASP

•ASP .Net 3.5

•ASP .Net 4.5

•ISAPI Extensions

•ISAPI filters

•ServerSide includes

•Websocket protocol