Platform Summary

Ivanti Voice 2021.4 was tested with the following versions of Ivanti Neurons for ITSM:

Ivanti Neurons for ITSM 2021.4 cloud version

Ivanti Neurons for ITSM 2021.4 on premise

OS version

Windows 2016 Server Standard

Windows 2012 Server (R2 Standard)

Windows 7 (x64 bit) (voice client)

Windows 10 (x64 bit) (voice client)

Microsoft SQL server

MS SQL 2016

MS SQL 2014

Software Requirements

The following Windows features are required for hosting Click2Talk webservice on Web Server (IIS) > WebServer > Application Development.

.Net Extensibility 3.5

.Net Extensibility 4.5

Application Initialization


ASP .Net 3.5

ASP .Net 4.5

ISAPI Extensions

ISAPI filters

ServerSide includes

Websocket protocol