Ivanti Voice Database Details

This topic describes the structure and tables Ivanti Voice creates when you connect the Ivanti Voice server to the Ivanti Voice database. The information in this topic is useful for developers creating external applications that access the Ivanti Voice historical reporting functionality.

•Historical Reports Database Structure

•Interaction Reports Database Structure

•Instant Messaging Database Table: IM_MESSAGES

•Instant Messaging Database Table: IM_SESSIONS

•Ivanti Voice Log Database Table: LOG_RECORDS

Refer to Reports and Statistics for information on historical reporting and statistics.