Installing Ivanti Voice Client Unattended

You can install Ivanti Voice Client unattended. This runs the installation wizard in silent mode; it will not display a user interface, and it requires no user interaction. Unattended installation is especially useful for deploying a large number of clients.

Creating the .bat File

  1. Create a new directory on the client computer(s) to contain the client .exe file and a .bat file you will create, for example: C:\Silent.
  2. Place the IvantiVoiceClient.exe file in the new directory.
  3. Create and populate a .bat file: 
    • Format:

      IvantiVoiceClient.exe /s /v"/qn INSTALLDIR=\"C:\Program Files\Ivanti\" ADDLOCAL=ALL IPCM_SERVER=<name_of_IPCM_server>

    • Abbreviation Key:
      • /s: silent mode

        For some newer operating systems, you may need to use /silent.

      • /v: pass arguments to msiexec
      • /qn: no user interface
      • INSTALLDIR: path to the installation folder
      • ADDLOCAL: list of features to install (Root, Client, Agent, Manag, Stat)

        Inclusion of the Root feature is mandatory.

      • ALL: for full installation
      • Client: install Ivanti Voice Communicator
      • Agent = install the Agent Dashboard
      • Manag = install Management Console
      • Stat = install Statistics Console
    • If installing the Integration with Foundation option, the .bat file should specify the Foundation version. For example:

      IvantiVoiceClient.exe /s /v"/qn INSTALLDIR=\"C:\Program Files\Ivanti\" ADDLOCAL=ALL ITSM=ITSM70 IPCM_SERVER=<name_of_IPCM_server>

  4. Place the .bat file in the same directory you used for the IvantiVoiceClient.exe file on the client computer(s).
  5. Run the .bat file to silently install the Ivanti Voice client at the specified directory.