Entra ID Authentication (OIDC)

Ivanti Neurons currently offer the option of selecting Entra ID as the external authentication provider for your tenant. This is a good choice if you want to centralize the end user log on experience, reduce the occurrence of password related calls to the help desk, and have granular controls over policies and audit trails.

To use Entra ID all members must accept the request for Ivanti to access their basic Azure profile data.

Auto provisioning for users and groups is now managed through SCIM Provisioning. To configure SCIM Provisioning, refer to SCIM Provisioning - Entra ID.
If you have already set up auto provisioning without SCIM, the existing setup will work as expected. You can continue to edit the default access control roles and disable auto provisioning.
Disabling auto-provisioning will not affect members already provisioned. Once disabled, Once disabled, you must set up auto-provisioning using SCIM Provisioning.

Configure & Enable External Authentication

Update Client Secret

If the Entra ID client secret is due to expire, you need to set a new one to continue using this authentication method.

  1. In Ivanti Neurons Platform navigate to Setup > Authentication.
  2. Click Actions and select Update client secret.
    The Update Client Secret page appears.
  3. Enter the new Client Secret from your Entra ID application.
  4. Enter the date to receive a reminder of when the client secret is due to expire. A reminder banner will display in the UI and an email reminder will be sent to users with the Admin role, 28 days before expiry. Further reminder emails will be sent 7 days before and a day before expiry.
    If the client secret is allowed to expire and a new one is not set, access to the service will be interrupted and you will need to contact Ivanti Support to regain access.
  5. Click Continue.
    The Validate Client Secret page appears.
  6. Click Validate Client Secret, this opens your Entra ID sign in page.
    Enter your username and password, this will be the same as the sign-in credentials for the Ivanti Neurons Platform. When you sign-in the new client secret is validated. If successful, return to this wizard and continue to update the client secret. If it is unsuccessful, go back and check if the new client secret you entered is accurate. For other failure reasons see Validation Troubleshooting
  7. Once you have successfully validated the new client secret, select the confirmation check box I confirm I have successfully validated my new client secret and click Continue.
  8. Click Save Changes to complete the process. This updates the client secret and the expiry reminder with immediate effect, you are not required to do anything further.