Reports

The Reports section enables you to create reports that contain data taken from Ivanti Neurons that you can use or distribute as PDF, CSV, or Excel files to people who do not have access to the system.

Click Reports > My Reports to see a list of reports that have already been created. Reports have one of the following statuses:

Scheduled: The report has been requested and is in a queue waiting to be built.
In Progress: The report is being built.
Complete: The report is ready for viewing and downloading.
Failed: The report failed to build. Click View Details to display the Report Details dialog to see more information and to click Restart Report to run the report again.

To download and view a report, click its Report Name in the list. To view detailed information about the report, click alongside it, then click View Details. To delete a report, click then click Delete.

Creating reports

You can create a report either from the Reports > Create New Report menu item, or by clicking Create New Report on the Reports page.

To create a report:

Click Create New Report.
The Select Report page appears.
Select the tab for the required Neurons feature, then select the report template you require.
click Next.
The Report Details page appears.
Enter a Report Name and Description.
Select the format in which you want to export the report.
Select one of the following to set the schedule on which you want to generate the report.

On demand only – Select this option to generate the report when needed.
Recurring schedule – Select this option to set the recurring schedule to automatically generate reports. Perform the following to set the schedule.

Start date: Type the date or click the date list to pick the date from a calendar.
Recur every: Schedules the task to recur periodically. Select Day, Week, or Month from the list to choose how often the report is be generated. It repeats at the time set above.
Select one of the options to set the date or instance at which the schedule should end.

Click Next.
The Filters page appears.
Set the date you want to include data up to in Status as of.
Select Devices by CVE – Summary or Devices by CVE – Detailed as your report template,
If you choose the Select CVEs option, if you have selected Devices by CVE – Summary or Devices by CVE – Detailed as your report template, you can choose the Select CVEs option if you want report on particular CVEs, or you can choose the All CVEs option.
1. If you have selected Select CVEs option, in the CVE Filters, select the Show missing patches only checkbox if you want reports on the missing patches.
2. Select the CVE ID(s).
3. Select the Vulnerability Risk Rating (VRR) scores.
Choose Select devices and enter the device details if you want reports on specific devices or choose All devices.
Choose Select patches and enter the patch details if you want reports on specific patches or choose All patches. This option does not appear for Devices by CVE – Summary and Devices by CVE – Detailed report templates.
Click Next.
The Share reports page appears.
Select the recipients to share the reports.
Click Submit.
The report request is submitted, and the Reports page appears with your report added to the top.

Reports are limited to a million rows in the output and will fail to build if this limit is exceeded.
If you want to receive a report as an email, when you generate a report, you have to add your email ID in the recipient list.
You can also share the reports with the members having access to Neurons platform.

Other options

In the Reports page, click alongside the report, you have the following options. For the reports generated on a recurring schedule, these options are available for reports generated at different instances:

View Details: Allows you to view the detailed information about the report.
Delete: Allows you to delete the report.
Download: Allows you to download the report.
- The reports in PDF or Excel format now feature deep linking for Device names, Advisory names, and Patch names. When you click on these entities in the report, you are directed to specific details within the Neurons platform. Access to these details is granted only if you have the necessary permissions for the entities.
- The CVE reports will have a link that directs you to the CVE details in the National Vulnerability Database.
Share: To receive a report via email, make sure to include your email address in the recipient list when generating the report. You can also share reports with members who have access to the Neurons platform. If the report size is less than 3 MB, it will be sent as an attachment. If the report exceeds that size, a link to the Reports page on the Neurons platform is shared with the recipients. The recipients must have permission to view reports.

If the report is generated on a recurring schedule, you can choose to individually share the reports generated in different instances.

Report templates

A number of report templates are provided from which you can create specific reports.

Patch Management

The following report templates are available for Patch Management:

Patches by Device - Summary: Provides counts of missing and installed patches for the selected devices.
Patches by Device - Detailed: Provides details of missing and installed patches for the selected devices.
Devices by Patch - Summary: Provides counts of devices where the selected patches are missing and installed.
Devices by Patch -Detailed: Provides details of devices where the selected patches are missing and installed.
Devices by CVE – Summary: Provides count of the devices affected by the vulnerabilities for better risk assessment.
Devices by CVE -Detailed: Provides details of the devices affected by the vulnerabilities for better risk assessment.
Deployment History - Summary: Provides a list of devices where deployments have succeeded, failed, or are in progress.
Deployment History – Detailed: Provides a list of devices where deployments have succeeded, failed, or are in progress with details for each deployed item.
Monthly Maintenance: Provides information to track regular maintenance, priority updates, and zero-day response activities over different time periods.

Important notes

Devices that have not been patch scanned for 390 days are not included in the reports.
For missing patches, the reports include both superseded and non-superseded patches.
Filter to extract missing patches helps to quickly identify and address gaps in the patching process.
If a device transitions from managed to unmanaged, the reports display the last status when it was managed.
Reports with large datasets may require additional time to generate, and if the dataset is too large, the report might fail to generate. If this happens, apply device or patch filters to narrow the dataset.
Devices are combined using full joins within each filter. However, between the individual filters, only devices present in all filters are reported (that is, an inner join). If no filters are selected, all devices are reported.
Similarly, patches are combined using full joins within each filter. However, between the individual filters, only patches present in all filters are reported (that is, an inner join). If no filters are selected, all patches are reported.
For Monthly Maintenance Reports, we report only on successful deployments. If the same patch is successfully deployed multiple times on the same device within a single day, only the final deployment is recorded and counted.
For Deployment History Reports, if the same patch is deployed multiple times on the same device over different days, only the most recent status is reported.
Device deletions are synced daily. If a device is deleted at 9 AM and a report is generated at 10 AM, the report will still include the deleted device. However, if the sync occurs at 11 AM, any report generated after 11 AM will not show the deleted device.
The date and time used are in UTC.
If the patch scan happened 6 months ago, reports generated for Neurons Patch Management may have advisories that have been removed from Devices > Patches view.