App Distribution Deployment Status

Use the App distribution > Deployment status page to view charts summarizing deployment compliance, along with a complete list showing all apps and all devices targeted by an app. This page is updated dynamically as targeted devices update their status.

Deployment status page showing charts and data

Apps can have these deployment states:

  • Compliant: The app was detected as previously installed, or the install succeeded.
  • Pending: The app will be installed the next time the device checks in (by default every four hours), or the installation is in progress.
  • Not compliant: The installation failed.

Use the options menu ( ) on the right to view a deployment log summary and a list of apps assigned to that device in JSON format. The log summary shows the status message from the final package action, either the last defined action or the one that caused the package to stop installing. If you want to see the result for other actions, view the log on the device. For more information, see Detection rule and action logging.

This menu also includes a Retry option. The Retry action resets the state of the app and immediately contacts the device. If the device is available, it causes to run the app assigned to it. You can select the Retry action from the options menu ( ) for each individual entry in the Deployment Status table. When you select one or more entries, the Retry action appears above the table.

Using Retry for real-time app distribution

By default, when a device is assigned to an app for distribution, the app will be installed the next time the agent checks in, after every four hours. For the agent to check in immediately, once the device(s) appear in the Deployment Status table, an admin can select those devices and perform the Retry action. The devices will immediately check in and run the app.

Devices on the Deployment status page that have been targeted for an app but that do not show any apps installed in the Application column will show a Sync menu option instead of Retry. Selecting Sync will make that device check for all app updates. A sync in this case can help resolve issues that the app distribution engine on the device may be experiencing.

Additional tips:

  • To see what apps have been assigned to a device, select it in the Devices main menu, then select Software and the Assigned apps tab.

  • The Distribution column shows the name of the distribution that the device is assigned to. This information helps to quickly find how a device is being targeted in an app distribution.

  • Export deployment status entries to a .csv file by selecting the ones you want and then selecting the Export button.
  • The Version column shows the package version for the app.