Reports

The Reports section enables you to create reports that contain data taken from Ivanti Neurons that you can use or distribute as PDF, CSV, or Excel files to people who do not have access to the system.

Click Reports > My Reports to see a list of reports that have already been created. Reports have one of the following statuses:

Scheduled: The report has been requested and is in a queue waiting to be built.
In Progress: The report is being built.
Complete: The report is ready for viewing and downloading.
Failed: The report failed to build. Click View Details to display the Report Details dialog to see more information and to click Restart Report to run the report again.

To download and view a report, click its Report Name in the list. To view detailed information about the report, click alongside it, then click View Details. To delete a report, click then click Delete.

Creating reports

You can create a report either from the Reports > Create New Report menu item, or by clicking Create New Report on the Reports page.

To create a report:

Click Create New Report.
The Select Report page appears.
Select the tab for the required Neurons feature, then select the report template you require and click Next.
The Report Details page appears.

For details of the provided templates, see below.

Enter a Report Name and Description.
Complete the other fields as required and set the date you want to include data up to in Status as of.
In Export report as, select PDF, CSV, or Excel, then click Submit.
The report request is submitted and the Reports page appear with your report added to the top.

Reports are limited to a million rows in the output and will fail to build if this limit is exceeded.

Report templates

A number of report templates are provided from which you can create specific reports.

Patch Management

The following report templates are available for Patch Management:

Patches by Device - Summary: Provides counts of missing and installed patches for the selected devices.
Patches by Device - Detailed: Provides details of missing and installed patches for the selected devices.
Devices by Patch - Summary: Provides counts of devices where the selected patches are missing and installed.
Devices by Patch -Detailed: Provides details of devices where the selected patches are missing and installed.
Devices by CVE – Summary: Provides count of the devices affected by the vulnerabilities for better risk assessment.
Devices by CVE -Detailed: Provides details of the devices affected by the vulnerabilities for better risk assessment.
Deployment History - Summary: Provides a list of devices where deployments have succeeded, failed, or are in progress.
Deployment History – Detailed: Provides a list of devices where deployments have succeeded, failed, or are in progress with details for each deployed item.
Monthly Maintenance: Provides information to track regular maintenance, priority updates, and zero-day response activities over different time periods.

Important notes

Devices that have not been patch scanned for 390 days are not included in the reports.
For missing patches, the reports include both superseded and non-superseded patches.
Filter to extract missing patches helps to quickly identify and address gaps in the patching process.
If a device transitions from managed to unmanaged, the reports display the last status when it was managed.
Reports with large datasets may require additional time to generate, and if the dataset is too large, the report might fail to generate. If this happens, apply device or patch filters to narrow the dataset.
Devices are combined using full joins within each filter. However, between the individual filters, only devices present in all filters are reported (that is, an inner join). If no filters are selected, all devices are reported.
Similarly, patches are combined using full joins within each filter. However, between the individual filters, only patches present in all filters are reported (that is, an inner join). If no filters are selected, all patches are reported.
For Monthly Maintenance Reports, we report only on successful deployments. If the same patch is successfully deployed multiple times on the same device within a single day, only the final deployment is recorded and counted.
For Deployment History Reports, if the same patch is deployed multiple times on the same device over different days, only the most recent status is reported.
Device deletions are synced daily. If a device is deleted at 9 AM and a report is generated at 10 AM, the report will still include the deleted device. However, if the sync occurs at 11 AM, any report generated after 11 AM will not show the deleted device.
The date and time used are in UTC.