DSM Remote Control
DSM Remote Control is the new Remote Solution which is part of DSM since DSM 2020.2
The Remote Solution consists of different components which will require the following specifications.
Used Ports
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44344 Used by the Viewer Application
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44345 Used by the Remote PC Connection
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44346 Used by the authentication Web Service
Component/Action
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Web Viewer app/Accepting browser connections
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Protocol/Local Port = HTTPS/443
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Remote Port = No
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Changeable TCP/UDP Direction = TCP/In
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Auth web service/Accepting Viewer connections
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Protocol/Local Port = HTTPS/443
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Remote Port = No
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Changeable TCP/UDP Direction = TCP/In
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Tunnel/Accepting Auth connections
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Protocol/Local Port = HTTPS/44346
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Remote Port = No
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Changeable TCP/UDP Direction = TCP/In
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Tunnel/Accepting Agent connections
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Protocol/Local Port = HTTPS/44345
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Remote Port = No
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Changeable TCP/UDP Direction = TCP/In
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Tunnel/Accepting Viewer connections
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Protocol/Local Port = HTTPS/44344
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Remote Port = No
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Changeable TCP/UDP Direction = TCP/In
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Tunnel Component
The tunnel can be installed on any DSM Management Point.
To remote control clients outside of the local network, the tunnel needs to be installed on a Management Point within a DMZ.
The tunnel application can handle around 30,000 agents connected simultaneously.
To receive the best performance, Ivanti recommends to install the Tunnel application on a server operating system.
Agent Component
Supported Operating Systems (32-bit / 64-bit)
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Windows 10
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Windows 11
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Windows Server 2012
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Windows Server 2016
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Windows Server 2019
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Windows Server 2022
Web Service Component
The web service can be installed on any Windows Professional OS, Server or client versions, with a configured IIS web server.
Note: Since SU1 the web service is part of a Management Point component installed on the BLS.
Please ensure the following Roles and Features have been installed on the IIS:
Web Server (IIS) / Web Server Roles:
Application Development
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.NET Extensibility 3.5
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.NET Extensibility 4.7
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ASP.NET 4.7
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ISAPI Extension
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ISAPI Filters
Management Tools
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IIS Management Console
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IIS 6 Management Compatibility
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IIS Management Scripts and Tools
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Management Service
.NET Framework 3.5 Features:
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.NET Framework 3.5
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HTTP Activation
Web Viewer
The following Browsers are supported:
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Firefox
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Google Chrome
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Microsoft Edge