HEAT Remote

The system requirements for HEAT Remote refer to the administrator's computer and to the client computer (endpoint) that is remote controlled by the administrator.

Supported Operating Systems

• Windows 10
• Windows 11
  
  
• Windows Server 2012 / 2012 R2
• Windows Server 2016 / 2019 / 2022

Network

HEAT Remote is set up and configured using the DSM infrastructure. Therefore the same requirements apply to the network environment.

To set up a remote connection with HEAT Remote, the following requirement must also be met:

• The computers of the client and the administrator must be connected via the local network (the client is a managed computer in the DSM environment).