Asset Manager Essentials
Designing the Product Catalog form
Users with the Procurement Manager role (as well as the Asset Administrator and Asset Manager roles) can use the Request Offerings workspace to design the Product Catalog form, which is the user interface that enables users to request assets from the Product Catalog.
You should design the form after adding items to the Product Catalog workspace. Once the form is created, users can place asset requests from two places:
•The Asset Requests workspace—for managers.
•The Self-Service Portal website—for Asset Mobile users.
For details, see Requesting items from the Product Catalog.
If your system is integrated with Ivanti Service Manager, you can find detailed information about request offerings in the Ivanti Service Manager Admin Online Help available at https://help.ivanti.com.
To design the Product Catalog form:
1.Display the Request Offerings workspace.
In the left-side Browse by Category panel, click General Services.
A list displays showing the available form templates. Most of the templates are for Service Manager, but one, Computer Request from Product Catalog, is specific to Asset Manager.
2.Click Computer Request from Product Catalog.
The form-template designer opens. Complete the four procedures required to create the form:
•Define the request offering
•Design a request form
•Plan a request fulfillment
•Publish the action request
Note that each procedure is described in detail in the Ivanti Service Manager Admin online help.
Was this article useful?
The topic was:
Not what I expected
Copyright © 2019, Ivanti. All rights reserved.