Installing and deploying

For On-Premises customers, Ivanti Neurons for ITAM is an enterprise-level, customizable asset-management product that runs on top of the Ivanti Neurons for ITSM infrastructure. Implement the On-Premises version as a standalone product or in combination with service management by using the installer for Ivanti Neurons for ITSM 2019.1 (or later).

For existing Ivanti Neurons for ITSM customers, you'll need to map ITAM content with any customized objects in your service management environment. Please contact your Ivanti representative for assistance with this.

The system requirements, configuration database, and so on for ITAM are the same as those for Ivanti Neurons for ITSM. For this reason, use the guides available under the Ivanti Neurons for ITSM link at to install and deploy the On-Premises version. These guides, in PDF format, include:

Installation and Deployment Guide

Configuration Database Guide

System Requirements Guide

Ops Console On-Premise User Guide

Ops Console Cloud Guide

Performance Tuning Guide

Web Services Guide

Once Ivanti Neurons for ITAM is fully deployed, refer to this online help for guidance on how to use the product. Your next steps will be to import data into the product, then set up users and assign user roles. For details, see Getting started.

If you're a Cloud customer:
You should've already received two emails from Ivanti—the first containing the URL to the Ivanti Neurons website along with account details, and the second containing the encrypted password needed to access the account. Once your account is established, you'll need to import data into the product, assign user roles, and so on. For details, see Getting started.