Scans via dedicated scanners

Ivanti Neurons for ITAM supports the use of dedicated Android-based barcode scanners to scan hardware assets into the database for the first time, edit record details, and sync updates with the database. The scanner must have the Ivanti Asset Manager app installed, which is available from the Google Play Store here.

Note that this app works only on dedicated barcode scanners, not smartphones. To scan, track, and manage assets via smartphone, use Ivanti's Mobile Service Manager app. For details, see Scans via smartphones.

The forms for the scanner device app are designed to work best with screens of a certain size—two scanner devices that Ivanti recommends are here and here.

The scanner device app identifies hardware assets by scanning barcodes that contain the asset tag. For new assets, a record is created and saved in the Hardware Assets workspace. A record of the scan is added to the database in two areas—the Scan Log workspace and the Hardware Assets workspace > Scan Log tab of the asset record.

To use the scanner device app, you must be assigned the Asset Scanner role.