Identity Director Upgrade Guide

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RES ONE Service Store 2016

If you are upgrading from a version of RES ONE Service Store 2016, remember:

IIS

When you install an Ivanti Identity Director web component, the web site RES is created in IIS. Each web component is available as a web application of this web site. If you install the Management Portals of the Ivanti Workspace Control and Ivanti Automation, they are deployed in IIS as a web application of the same web site. The web site IT Store is now obsolete.

  • When you upgrade the Management Portal, it is deployed in IIS as the web application RES > IdentityDirector.
  • When you upgrade the Web Portal, it is deployed in IIS as the web application RES.
  • When you install the Mobile Gateway, it is deployed in IIS as the web application RES > Mobile.

Web Portal and Mobile Gateway

The Mobile Gateway is no longer installed as part of the Web Portal installation, but is now a separate component. During the upgrade, the Web Portal and Mobile Gateway are uninstalled, after which the new version of the Web Portal is installed. If you want to support Windows Clients and/or Mobile Clients after the upgrade, you need to install the Mobile Gateway separately.

Although the Web Portal and Mobile Gateway are uninstalled during the upgrade, the web.config file of the Web Portal is not deleted. This file contains settings related to IIS authentication, ADFS authentication, default language, and so on. During the upgrade, these settings are merged into a new web.config file. In addition, a backup of the original web.config file is created before the upgrade process starts, web.config.<no>.back. You can use this backup file to modify the new web.config file if necessary.

As of Identity Director 10.0.0.0, Single sign-on (SSO) can no longer be configured for the Web Portal, but is managed using the Ivanti Identity Broker.
If you use this configuration in your current version, and want to continue to offer this functionality to your users, please install and configure Identity Broker in your environment.
See Getting Started with Identity Broker for more information.


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