Software prerequisites

For supported versions of Windows for the Setup and Sync Tool, Transaction Engine and Windows Client, please see Supported operating systems.

Additionally, the following software is required for these Identity Director components:

• Windows Installer 3.1
• .NET Framework 4.7.1 or higher (4.5.1 or higher for Identity Director 2019.0)
• Database client for the type of database used for the Datastore (Setup and Sync Tool, Transaction Engine; Identity Director 2019.0: also for Catalog Services)

If the required .NET Framework version is not yet installed, Identity Director 2019 will install it for you.
Please note, that the machine has to reboot after this installation.

For supported versions of Windows for the Management Portal, Web Portal and Mobile Gateway, please see Supported operating systems.

Additionally, the following software is required for these Identity Director components:

• Microsoft .NET Framework 4.7.1 or higher (4.5.1 or higher for Identity Director 2019.0)
• IIS 7.0 or higher
• PowerShell 4.0 or higher
• Administrator permissions

If the required .NET Framework version is not yet installed, Identity Director 2019 will install it for you.
Please note, that the machine has to reboot after this installation.

Web Portal only:

• Microsoft Visual C++ 2015 Redistributables. These packages are available as x64 and x86 version. The Web Portalrequires the installation of both. You can download them at
  • x86: http://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x86.exe
  • x64: http://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x64.exe

If you do not install these packages prior to the installation of the Web Portal, the installer downloads and installs them during installation. This means that if you perform an offline installation of the Web Portal, their installation fails. Among other things, this impacts the branding preview of the Web Portalin the Management Portal.

IIS requirements

For IIS, install at least the following Windows features:

• Web Server
  • Common HTTP Features
    • Default Document
    • HTTP Errors
    • Static Content
    • HTTP Redirection
  • Health and Diagnostics
    • HTTP Logging
    • Request Monitor
  • Security
    • Request Filtering
    • Basic Authentication
    • Client Certificate Mapping Authentication
    • IIS Client Certificate Mapping Authentication
    • Windows Authentication
  • Application Development
    • .NET Extensibility 4.5
    • ASP.NET 4.5
    • ISAPI Extensions
    • ISAPI Filters
• Management Tools
  • IIS Management Console

Browser requirements (client side)

For supported browsers, please see Supported browsers.
The browser must have JavaScript enabled.

Identity Director is built on ASP.NET MVC 4.