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Restore deleted services
You can restore a deleted service if the following conditions are met:
- The service you want to restore was saved at least once while Service versioning was enabled.
- Service versioning is currently enabled.
If both conditions have been met, a label listing the version number is displayed in the upper-right corner of the details pages of a service:
Restoring a deleted service
You can restore services from the Audit Trail.
- In the Audit Trail, find the Deleted Service entry for the service you want to restore.
If the service can be restored, thebutton is displayed at the end of the line.
- When you click the
button, the Service Versions panel opens:
Click the version number of a specific version to view detailed information on what changes were made, by whom, when and from which computer.- The Comments field shows the version comments that were made when an administrator made changes to the service.
- The Audit section shows the details of the service changes.
- Click
next to a version number to initiate the restore of the service to that version.
The service details page opens.
On that page you can make changes before restoring the service. - If you click Rollback:
- The service is restored with a new version number. All saved versions of the service are available again on the Versions tab of the service.
- In the Audit Trail:
- the
button is no longer displayed at any of the Deleted Service entries for the restored service.
- a new entry is logged, indicating that a rollback was performed and that the service was restored.
- the
You can only restore deleted services to versions that were saved while Service versioning was enabled.
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Consider the following scenario:
- Service versioning is enabled in your environment.
- You create a service and you save (for example) versions 1 and 2.
- You disable Service versioning.
- You make changes to the service and save it.
- You delete the service.
- You re-enable Service versioning.
In this scenario, if you click , only versions 1 and 2 are available.
The changes you made in step 4 have been lost.