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Configure sign-ins to the Web Portal with only user name

You can configure the Web Portal to allow users to sign in with their user name only, instead of the domain and user name.

  1. Open the web.config file in a text editor from the path below:
    • 64 bit C:\Program Files (x86)\RES Software\IT Store\Web Portal\IT Store\web.config
    • 32 bit C:\Program Files\RES Software\IT Store\Web Portal\IT Store\web.config
  2. Make sure the value for "defaultDomainName" as shown below does not equal the exact name of your domain:
    • bad: <add key="defaultDomainName" value="domain.com" />
    • good: <add key="defaultDomainName" value="domain" />