In the Management Portal at Data Model > People Attributes, configure People Attributes. Configure table attributes to store multiple rows of data in a table structure.
You can use table people attributes for example in actions to direct the workflow or to personalize notifications. This is also very useful in integrations with third-party solutions like Mobile Device Management (MDM) systems.
You can link table service attributes to table people attributes.
|Field||Explanation and Tips|
Specify a description for the people attribute that will make its purpose clearer to you. Usually a business logic reason.
Visible in Web Portal
Select this option to make your attribute visible in the person details view for Delegated Administration panels. This ensures that delegated users have an easier time identifying people that share similar characteristics, like identical first and last names.
If the attribute is marked as containing restricted information, the content will be hidden in the Management Portal and the Web Portal
Service Delivery Triggers
View which people attributes trigger a service delivery when you make changes to their value. The details page of each people attribute show a list of the services in which the person attribute is set as a delivery trigger.
When you configure the attribute values that apply to a person (on the Attributes tab of the Person page):
Consider the following scenario:
- People use multiple devices to interact in your environment.
- You want to store the following information about these devices in a people attribute: device identifier, friendly name of the device, type of device, OS, phone number, and status.
With a table people attribute, you can store this information in the following format:
To retrieve data from the table, you can use the commands below. The commands are based on Subscriber, but they are also available for Requester and Actor:
|Get the values of the entire table|
|Command||#Subscriber[PA Table.FullTable] Notes: Column values are separated with “;”, rows with a “|”.|
|Get all values of the selected table row|
|Get the value of a specific column in the selected table row|
Resolve the values of the table selection that was made with the Perform Table Operation action during a service transaction.
|Get the values of a table column|
Resolve the value of a specific column of the table selection that was made with the Perform Table Operation action during a service transaction.
|Get the number of rows of a table|
|Command||#Subscriber[PA Table.Number of rows]|
|Example||#Subscriber[MyMobileDevices.Number of rows]|
|Get the description of the table|
|Returns||"This table gives an overview of the mobile devices of the subscriber."|