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Configure service versioning
In the Management Portal at Setup > Service Versioning, configure a change history for your services. With Service Versioning, you can gain more transparency on service changes: you can track a history of changes for each service, organize these revisions in a logical way, and gain detailed information on what changes were made, by whom, when and why. For example, this is very beneficial in organizations with multiple administrators, where a team of people may change the same services.
In addition, service versioning allows you to roll back services to previous versions. This improves service management in general and makes it easier to revert service changes that led to unexpected or undesired results. Before you roll back a service to a previous version, you can compare service configurations. This allows you to validate if the version that you want to roll back to is the correct one. If necessary, you can then make any changes to the service configuration of the previous version, and save the changes to make the rollback effective. You can view service versions and roll back to previous versions from the Versions tab of the service page.
Configuration
Field |
Explanation and Tips |
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Enable service versioning |
In the Management Portal at Setup > Service Versioning, enable versioning for all services in your environment.
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Version comment |
In the Management Portal at Setup > Service Versioning, you can configure the Version Comment option, by selecting Disabled, Optional, or Mandatory from the drop-down list.
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