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Architecture Ivanti Identity Director

Component Function
Management Portal The Management Portal is the central point of administration of your environment.
Setup and Sync Tool The Setup and Sync Tool can synchronize external data.
Datastore The Datastore stores all information in your environment. This includes licenses and data that you synchronized from external sources. Upgraded customers may use an Ivanti Automation Datastore.
Transaction Engine The Transaction Engine:
  • Determines if a user qualifies for a specific service.
  • Triggers the delivery or return of that service based on these qualifications.
  • Takes care of workflow actions.
  • Takes care of integration with Ivanti Automation, to invoke Run Books.
  • Maintains licensing.
Catalog Services
(2019.0 or earlier)
The Catalog Services is used to integrate with legacy versions of Ivanti Automation and Workspace Control.
Web Portal The Web Portal is a self-service portal for users to request and cancel services, check order status and respond to messages.
Mobile Gateway The Mobile Gateway is used by the Mobile and Windows Clients to access the data that is needed for the representation of the Web Portal.
Windows Client The Windows Client is a desktop application that notifies users about their messages in the Web Portal. It also delivers Password Reset and Unlock Account functionality for the Windows logon screen.
Mobile Client The Mobile Client is an app for users to interact with the Web Portal from their Apple iOS or Google Android mobile device.


The Ivanti Identity Director components use the following default ports to communicate:

TCP Port Description
443 Used (by default) by the web browser to connect to the web server that hosts the Management Portal, the Web Portal and/or the Mobile Gateway if SSL is used.
Also used (by default) by the Windows Client to connect to the Mobile Gateway.
  • Used by the web browser of the user to connect to the web server that hosts the Web Portal (non-SSL). The port number may depend on web server configuration.
  • Used by the Ivanti Workspace Control-component Workspace Composer to connect to the Catalog Services.
1433 Used by the following components to connect to the Datastore (Microsoft SQL Server only):
  • Catalog Services
  • Transaction Engine
  • Management Portal via IIS
  • Setup and Sync Tool
  • Web Portal
  • Mobile Clients through the Mobile Gateway

MySQL uses dynamic ports. See the vendor documentation for the correct port numbers.

  • Used by the Management Portal to connect to an Ivanti Automation Dispatcher to provide an overview of available Run Books in the Management Portal when you configure an Invoke Run Book workflow action.
  • Used by the Transaction Engine to connect to an Ivanti Automation Dispatcher to invoke Run Books as part of service transactions.
4733 Used by Ivanti Automation and Workspace Control to connect to the Catalog Services.
8081 Used by the Catalog Services to allow the Identity Director Wizards in Ivanti Automation and Workspace Control to create services. You may need to create an exception in your firewall settings for this port. You can use different ports.