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Configure the service that resets the password based on user input

The description below assumes that you have completed the instructions described in the topic 'Import the Building Blocks'.

  1. In the Management Portal at Entitlement Catalog, open the service Reset password based on user input.
  2. On the Properties tab, select Enable transactions and clear all other options.
  3. Save the changes.

If you configure a custom service that resets the user password via service questions, after which users can choose their own password, its workflow needs to include a Provide Information action that asks for user input for the new password.