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Glossary

    A
  • A Data Source defines the external source of the data that you want to synchronize. This can be Microsoft Active Directory, a CSV file, an external database (ODBC) or an API. For example, if the external source is a CSV file with data about employees, the Data Source specifies where and how to access this data. You can configure Data Sources in the Setup and Sync Tool.
  • An actor is someone with a specific role in a service transaction. This can be the subscriber or the requester of the service, but also someone who needs to approve the service request, complete a task list, etc.
  • An actor is someone with a specific role in a service transaction. This can be the subscriber or the requester of the service, but also someone who needs to approve the service request, complete a task list, etc.
  • C
  • The Catalog Services have been deprecated as of Identity Director 2019.1. Please refer to the Identity Director Upgrade Guide if you need to install Catalog Services to integrate with legacy versions of Ivanti Automation and/or Workspace Control.
  • The Catalog Services have been deprecated as of Identity Director 2019.1. Please refer to the Identity Director Upgrade Guide if you need to install Catalog Services to integrate with legacy versions of Ivanti Automation and/or Workspace Control.
  • The Catalog Services have been deprecated as of Identity Director 2019.1. Please refer to the Identity Director Upgrade Guide if you need to install Catalog Services to integrate with legacy versions of Ivanti Automation and/or Workspace Control.
  • A classification defines the relationship of a person with the organization. People can have multiple classifications (for example, you can classify them in the department Finance and the role Payroll Specialist). You can use classifications in services to specify its qualification criteria.
  • A Data Source defines the external source of the data that you want to synchronize. This can be Microsoft Active Directory, a CSV file, an external database (ODBC) or an API. For example, if the external source is a CSV file with data about employees, the Data Source specifies where and how to access this data. You can configure Data Sources in the Setup and Sync Tool.
  • D
  • A Data Connection can synchronize data from a Data Source. You can configure the data that is synchronized from the source and what it is synchronized with (identifiers, properties and attributes). For example, if a source contains data about employees, you can configure a data connection to synchronize the ID and full name of each employee only.
  • A Data Connection can synchronize data from a Data Source. You can configure the data that is synchronized from the source and what it is synchronized with (identifiers, properties and attributes). For example, if a source contains data about employees, you can configure a data connection to synchronize the ID and full name of each employee only.
  • The Data Model combines various identity sources and creates relationships between them. This helps you manage the organizational structure of your environment.
  • A Data Source defines the external source of the data that you want to synchronize. This can be Microsoft Active Directory, a CSV file, an external database (ODBC) or an API. For example, if the external source is a CSV file with data about employees, the Data Source specifies where and how to access this data. You can configure Data Sources in the Setup and Sync Tool.
  • A Data Source defines the external source of the data that you want to synchronize. This can be Microsoft Active Directory, a CSV file, an external database (ODBC) or an API. For example, if the external source is a CSV file with data about employees, the Data Source specifies where and how to access this data. You can configure Data Sources in the Setup and Sync Tool.
  • The Datastore stores all information in your environment. This includes licenses and data synchronized with external sources. Upgraded customers may use an Ivanti Automation Datastore.
  • A Data Connection can synchronize data from a Data Source. You can configure the data that is synchronized from the source and what it is synchronized with (identifiers, properties and attributes). For example, if a source contains data about employees, you can configure a data connection to synchronize the ID and full name of each employee only.
  • A Data Connection can synchronize data from a Data Source. You can configure the data that is synchronized from the source and what it is synchronized with (identifiers, properties and attributes). For example, if a source contains data about employees, you can configure a data connection to synchronize the ID and full name of each employee only.
  • The Data Model combines various identity sources and creates relationships between them. This helps you manage the organizational structure of your environment.
  • A Data Source defines the external source of the data that you want to synchronize. This can be Microsoft Active Directory, a CSV file, an external database (ODBC) or an API. For example, if the external source is a CSV file with data about employees, the Data Source specifies where and how to access this data. You can configure Data Sources in the Setup and Sync Tool.
  • A Data Source defines the external source of the data that you want to synchronize. This can be Microsoft Active Directory, a CSV file, an external database (ODBC) or an API. For example, if the external source is a CSV file with data about employees, the Data Source specifies where and how to access this data. You can configure Data Sources in the Setup and Sync Tool.
  • The Datastore stores all information in your environment. This includes licenses and data synchronized with external sources. Upgraded customers may use an Ivanti Automation Datastore.
  • Delegated administration allows you to delegate control to users, so they can request and cancel services in the Web Portal for other users. This is useful for users with a specific role in your organization, for example team leaders or managers.
  • G
  • A global attribute stores information that is shared across your environment, like server names, credentials and device tables.
  • A global attribute stores information that is shared across your environment, like server names, credentials and device tables.
  • M
  • The is the central point of administration of your environment.
  • The Mobile Client is an app for users to interact with the Web Portal from their Apple iOS or Google Android mobile device.
  • The Mobile Gateway is used by the Mobile and Windows Clients to access the data that is needed for the representation of the Web Portal.
  • O
  • A Data Source defines the external source of the data that you want to synchronize. This can be Microsoft Active Directory, a CSV file, an external database (ODBC) or an API. For example, if the external source is a CSV file with data about employees, the Data Source specifies where and how to access this data. You can configure Data Sources in the Setup and Sync Tool.
  • An organizational attribute stores organizational information, like distribution lists and security levels. You can use them to provide values in workflow actions.
  • An organizational element is an element in your organizational structure in which you can classify people. This can be a location, department, role, etc.
  • P
  • A people attribute stores people-related information, like contact details and place of birth. You can use them to provide values in workflow actions.
  • A people identifier is a method to identify people, like the Windows user account, primary e-mail address and employee number. User authentication in the Web Portal is also based on people identifiers.
  • A placeholder is a variable that will be resolved during the service transaction. Placeholders are available for many different values, for example requester, subscriber, (properties of) attributes etc. A button labelled </> indicates that a field supports the use of placeholders.
  • A placeholder is a variable that will be resolved during the service transaction. Placeholders are available for many different values, for example requester, subscriber, (properties of) attributes etc. A button labelled </> indicates that a field supports the use of placeholders.
  • R
  • A requester is someone who requested the delivery or return of a service.
  • S
  • A service can fulfill virtually any conceivable user need, for example access to an application, printer, or e-mail, the availability of a laptop, mobile phone, or lease car. But it can also facilitate changes to a computing environment as the result of employee onboarding, offboarding, promotion, etc.
  • A service attribute stores information that applies to a specific service only, like user name and computer name.
  • A service can fulfill virtually any conceivable user need, for example access to an application, printer, or e-mail, the availability of a laptop, mobile phone, or lease car. But it can also facilitate changes to a computing environment as the result of employee onboarding, offboarding, promotion, etc.
  • The Setup and Sync Tool can synchronize external data.
  • The Setup and Sync Tool can synchronize external data.
  • The Setup and Sync Tool can synchronize external data.
  • The Setup and Sync Tool can synchronize external data.
  • A smart rule is a set of criteria that dynamically determines to whom workflow actions apply in a service transaction.
  • A smart rule is a set of criteria that dynamically determines to whom workflow actions apply in a service transaction.
  • A smart rule is a set of criteria that dynamically determines to whom workflow actions apply in a service transaction.
  • A smart rule is a set of criteria that dynamically determines to whom workflow actions apply in a service transaction.
  • A subscriber is someone who subscribes to a service.
  • A subscriber is someone who subscribes to a service.
  • T
  • The Transaction Engine determines if a user qualifies for a specific service; triggers the delivery or return of that service based on these qualifications; takes care of workflow actions; takes care of integration with Ivanti Automation, and maintains licensing.
  • A trigger specifies the events that set off a service transaction. Each service workflow starts with a trigger.
  • A trigger specifies the events that set off a service transaction. Each service workflow starts with a trigger.
  • W
  • The Web Portal is a self-service portal for users to request and cancel services, check order status and respond to notifications.
  • The Web Portal is a self-service portal for users to request and cancel services, check order status and respond to notifications.
  • The Windows Client is a desktop application that notifies users about their notifications in the Web Portal. It also delivers Password Reset and Unlock Account functionality for the Windows logon screen.
  • A service is delivered or returned according to a sequence of actions, the workflow. For example, if a service is aimed at onboarding a user, the HR department may need to provide the user details, after which a Run Book creates a user account in Microsoft Active Directory and a mailbox on a Microsoft Exchange server.
  • A service is delivered or returned according to a sequence of actions, the workflow. For example, if a service is aimed at onboarding a user, the HR department may need to provide the user details, after which a Run Book creates a user account in Microsoft Active Directory and a mailbox on a Microsoft Exchange server.