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Remove classifications

These examples shows how you can use service attributes in a Set Organizational Context action to remove organizational elements from the classifications of the subscriber.

Configuration

  1. At Entitlement Catalog, configure a service.
  2. On the Attributes tab of the service, create an organization service attribute MyDepartment.
  3. On the Workflow tab, add a Provide Information action to the delivery workflow.
  4. In the Provide Information action, configure a page that requests the service attribute MyDepartment.
  5. Click OK and add a Set Organizational Context action to the workflow.
  6. On the Set Organizational Context page, select Remove.
  7. Select Use Service Attribute and the service attribute MyDepartment.
  8. Leave the other settings as they are and save the service.

Scenario 1

The subscriber is classified in the following organizational elements:

  • Locations\Boston
  • Departments\HR

OR

  • Locations\New York
  • Departments\Marketing

In this scenario, if the subscriber selects the value Departments when the service is requested, the subscriber is classified in the following organizational elements:

  • Locations\Boston

OR

  • Locations\New York

Scenario 2

The subscriber is classified in the following organizational elements:

  • Locations\India\Mumbai
  • Departments\HR

OR

  • Locations\India\New Delhi
  • Departments\Marketing

OR

  • Locations\USA\Boston
  • Departments\Marketing

In this scenario, if the subscriber selects the value Locations\India when the service is requested, the subscriber is classified in the organizational elements:

  • Departments\HR

OR

  • Departments\Marketing

OR

  • Locations\USA\Boston
  • Departments\Marketing