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Supported mappings in the "Set Service Attribute" action
Add the Set Service Attribute action to assign a different value to an existing service attribute. If you select the option Attribute of another service, you can set the value of the service attribute of another service. The table shows all supported mappings:
|
Destination |
Source |
Value |
|---|---|---|
|
Text |
Text |
Text value. |
|
Password |
Unmasked password in clear text. |
|
|
Table |
Selected table row as a text string: Semicolons separate the values and pipes indicate a new row (e.g. ID1;User1;Description1|ID2;User2;Description2). |
|
|
List |
Selected list value in the service attribute. |
|
|
Organization |
Organizational context item's GUID. |
|
|
Date |
Date in the format YYYYMMDD (e.g. 20170102). |
|
|
Datetime |
UTC date time in the format YYYYMMDDhhmmss (e.g. 20170102213852). |
|
|
Checklist |
Value of the checklist attribute as a text string: Semicolons separate the values and pipes indicate a new row (e.g. Label1;Value1;State1|Label2;Value2;State2). |
|
|
Password |
No mappings supported. |
|
|
Table |
Text |
Text value. This must match the table format. If not, the action fails - this is shown in the trace file of the Transaction Engine as a warning. |
|
Table |
Table of the service attribute of the current service. This must match the table format of the service attribute of the other service. If not, the action fails - this is shown in the trace file of the Transaction Engine as a warning. |
|
|
List |
No mappings supported. You can only select values from the destination attribute. |
|
|
Organization |
No mappings supported. |
|
|
Date |
Text |
Date in the format YYYYMMDDhh (e.g. 2017010221). |
|
Date |
Date of the service attribute. |
|
|
Datetime |
Date of the service attribute. The time notification is ignored. |
|
|
Datetime |
Text |
Text value. This must match the datetime format. If not, the action fails - this is shown in the trace file of the Transaction Engine as a warning. |
|
Datetime |
Date time value of the service attribute. |
|
|
Checklist |
Text |
Text value. This must match the checklist format. If not, the action fails - this is shown in the trace file of the Transaction Engine as a warning. |
|
Checklist |
Checklist of the service attribute of the current service. This must match the format of the service attribute of the other service. If not, the action fails - this is shown in the trace file of the Transaction Engine as a warning. |
|
|
File |
Value of the service attribute of the current service. |
|