Configure password service attributes

In the Management Portal at Entitlement Catalog, on the Attributes tab of the service page, configure password attributes to store a password. This allows actors in a service transaction to specify a password when requested.


Field Explanation and Tips
Value and Confirm Password Specify a default value.
  • Passwords are seen as restricted information by default and are always masked with the icon Evil eye, irrespective of the permissions of your administrative role. At Transactions, restricted attributes are shown as [attributename]. Although you cannot see the attribute value, this still allows you to verify if the context or definition of the attribute is correct.
  • The value is limited to 2000 characters. Because passwords are encrypted, the clear-text value of a password can have a maximum of 743 characters in order for its encrypted form to fit the 2000 character limit.
  • You can force mandatory input by enabling Attribute may not be empty after workflow input from actor.
  • You can use the service attribute in multiple pages of a Provide Information workflow action by enabling Attribute can be used in multiple pages on Provide Information.

  • In an Invoke Run Book action, you can map password service attributes to corresponding password parameters. This allows you to create secure scenarios in which a user or a manager can request a password change for a login account via a Run Book.
  • When you duplicate a service that contains a password service attribute, its value is not duplicated.


When you insert password service attribute as a placeholder in actions, use the following options to retrieve its values:

Placeholder Explanation
#Service[{attributename}.Encrypted] Resolve to the encrypted value of the attribute. In the Management Portal and Web Portal, the password is masked and shown as [attributename]. Use this placeholder e.g. in an Invoke Run Book action to provide the encrypted password to Ivanti Automation Run Books.
#Service[{attributename}.Description] Resolve to the description of the attribute, e.g. "This is the domain password".
#Service[{attributename}.ClearText] Resolve to the clear text value of the attribute, e.g. "1234DomainPassword".