Properties tab of the service page
In the Management Portal at Entitlement Catalog, use the Properties tab of the service page to configure the behavior and availability of a service.
Configuration
Field | Explanation and Tips |
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Name | This field also supports double-byte characters. |
Description | Specify additional information about the service.
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Image | Specify a service image. This helps users find the service faster.
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Category | Group a service in a category. This helps users find the service faster. |
Tags |
Tags can be added to an entitlement to help users find an entitlement faster in the Web Portal.
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Service Rating | Allow users to rate the service. This is valuable information for other users and administrators.
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Delivery Time | Specify the delivery time settings. This shows users and administrators how long the service delivery usually takes.
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Open | Specify a URL. Once the service has been delivered, users can open the URL by clicking the service in the Web Portal.
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Cost | Specify how much a service costs. Users can take this information into account when they request the service.
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Maximum number of service deliveries |
Specify the maximum number of service deliveries to a subscriber, without returning the service first (1-999).
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Delegation | Allow users to delegate their tasks to someone else. In the Web Portal and the Mobile Client, users can then choose whether to use this functionality. Delegation is useful if users are unable to take action, for example because they are absent from work or otherwise occupied. If they delegate tasks to another user, service transactions can still be completed. When users delegate their tasks, the user and the delegated user both receive messages. The service workflow continues based on first response.
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Use as template |
Convert the service to a template for use in service publications.
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Show in My Store |
Make the service available in the Web Portal. |
Show as featured service |
Enables you to highlight selected services to users. This makes the service appear on the Featured Services widget on the dashboard in the Web Portal for users who are qualified for that service. Selecting the Show only featured check box at the top of the Entitlement Catalog page in Management Portal enables you to show only featured services. |
Show in Delegated Administration Panel |
Make the service available in delegated administration panels. |
Enable transactions |
Allow transactions with the service.
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Show in publications |
Make the service available for service publications.
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System critical (will gain priority in execution) |
Mark the service instances as critical to give them priority in the Transaction Engine execution queue, in the eventuality of a system overload. For this option to apply to your services, you must be first enable the Prioritize processing of critical services setting at Setup > Components, in the Transaction Engine Roles tab. Note that marking a service as critical will not immediately place it at the beginning of the execution queue, if it is requested as a result of a people attribute change in a data synchronization. Instead, once the people attribute used as trigger is changed during the synchronization, the system will treat that change with priority and will request the service as soon as possible. Services marked as system critical can be found separately in the High Priority tab of the Entitlement Catalog. If a system critical service is triggered by an attribute change, we recommend that there are no other services connected to that attribute, otherwise all services will be treated with high priority even if the option is not enabled for all of them. |
Skip selection of people and request service for this user |
Allow users to request services only for themselves (including requests from delegated administration panels). This is particularly useful for services aimed at administrators, like creating Active Directory user accounts, distribution groups, etc. |
Notifications that are displayed to the user by the Windows Client remain visible for the duration of the Sticky notification display time that is configured in the client. Without this option enabled, notifications will be visible for 8 seconds.
For more information about these options, see the Configuration section of Install the Windows Client in Getting Started with Identity Director |