Use action placeholders
At Entitlement Catalog, when you configure a workflow action, you can optionally replace the values in various fields with placeholders. In workflow actions that require user input, and use the smart rule types List of people and People related to subscriber to determine its actor(s), you can use action placeholders to retrieve these actors. This allows you to provide users with additional information about the actors that are involved in a certain action.
Two types of action placeholders are available:
Placeholders for previous actions
This type of placeholder allows you to retrieve the actors in a previous action. These placeholders are only available if you specified a friendly name in the previous actions. They are available in the following actions:
|
Placeholder |
Explanation |
Parsed like |
|---|---|---|
|
All actors |
Resolve the names of all actors in the smart rule.
|
#Action[<ActionName>.All] |
|
Actors who responded |
Resolve the names of all actors who completed the action. |
#Action[<ActionName>.Responded] |
|
Actors who did not respond |
Resolve the names of all actors who did not complete the action. |
#Action[<ActionName>.NotResponded] |
|
Actors who approved |
Resolve the names of all actors who granted permission. |
#Action[<ActionName>.Approved] |
|
Actors who rejected |
Resolve the names of all actors who denied permission. |
#Action[<ActionName>.Rejected] |
|
Actors who canceled |
Resolve the names of all actors who canceled the action. |
#Action[<ActionName>.Cancelled] |
For Approve Transaction, you can also use a placeholder for the reason that was provided by the actor.
Placeholder for current action
This type of placeholder allows you to retrieve the actors in the current action. This placeholder is available in the actions:
- Approve Transaction
- Perform Task
- Provide Information
- Send Message
|
Placeholder |
Explanation |
Parsed like |
|---|---|---|
|
All actors |
Resolve the names of all actors in the smart rule. |
#Action[CurrentAction.All] |