Example Organizational Attributes

Example 1: Change someone's job title automatically, based on classification

Consider the following scenario:

  1. You configure an Organizational Attribute JobTitle.
  2. You configure the organizational items Roles\Finance Assistant and Roles\Payroll Specialist.
    • For Roles\Finance Assistant, the attribute has the value "Finance Assistant".
    • For Roles\Payroll Specialist, the attribute has the value "Payroll Specialist".
  3. You configure a service that sets someone's job title.
  4. People qualify for the service when they are classified in the organizational item Roles or a subitem (Roles\*).
  5. You select the option When subscribers still qualify after organizational change (reprovisioning) in the delivery trigger of the service.
  6. The service is delivered with the placeholder #Subscriber.Role[JobTitle].
  7. Someone is classified in the organizational item Roles\Finance Assistant.

When this person subscribes to the service, the placeholder #Subscriber.Role[JobTitle] resolves as "Finance Assistant". If his classification changes from Roles\Finance Assistant to Roles\Payroll Specialist, the service is reprovisioned to resolve the new Organizational Attribute value "Payroll Specialist".

Example 2: Change someone's mailing list automatically, based on classification

Consider the following scenario:

  1. You configure an Organizational Attribute MailingList.
  2. You configure the organizational items Departments\Finance and Departments\HR.
    • For Departments\Finance, the attribute has the value "Finance mailing list".
    • For Departments\HR, the attribute has the value "HR mailing list".
  3. You configure a service that sets someone's mailing list.
  4. People qualify for the service when they are classified in the organizational item Departments or a subitem (Departments\*).
  5. You select the option When subscribers still qualify after organizational change (reprovisioning) in the delivery trigger of the service.
  6. The service is delivered with the placeholder #Subscriber.Departments[MailingList].
  7. Someone is classified in the organizational item Departments\Finance.

When this person subscribes to the service, the placeholder #Subscriber.Departments[MailingList] resolves as "Finance mailing list". If his classification changes from Departments\Finance to Departments\HR, the service is reprovisioned with the new Organizational Attribute value "HR mailing list".