Accessing the Agent Client Program

If multiple users are logged on to a machine, only one of the users will have access to the program. The first user to launch the program will succeed; for all other users the program will fail.

You or your end users can access Security Controls Agent two ways. On the target machine:

Select Start > Ivanti Security Controls Agent > Ivanti Security Controls Agent

Double-click the Ivanti Security Controls Agent service icon that resides in the notification area on the computer. The notification area (sometimes called the system tray) is located in the lower-right corner of the desktop.

As the administrator, you configure within the agent policy whether or not the icon is available in the notification area.