Managing Data Files and Missing Patches in Disconnected Mode

When running in disconnected mode it is necessary to manually manage your data definition files. You can do this two different ways:

  • If your console has an Internet connection: Select Help > Refresh files. This will download the most current versions of the data files and the command files used by the program.
  • If your console does not have an Internet connection: You must use a machine with Internet access to download the data files and then transfer the files to the Security Controls console. To determine the locations currently being used as the source for the engine components and data definition files, select Tools > Options > Downloads.

Data File Locations

The data files need to be located in the following directory on the Security Controls console: C:\ProgramData\Ivanti\Security Controls\Console\DataFiles

Downloading Missing Patches

Before you can deploy missing patches you must locate and transfer the missing patches to the disconnected console.

  1. Use Machine View to view the list of missing patches.
  2. Export the list of missing patches to a .csv file by right-clicking Patch Missing and selecting Export selected patches to CSV.
    You can use the .csv file as a reference when downloading the patches from an Internet-facing console. Another option is to generate a report that lists the missing patches.
  3. On an Internet-facing console, use the Patch View smart filters to locate the patches that are missing on the disconnected console.
  4. Right-click the patches and download them to the Internet-facing console.
    The downloaded patches are stored in the following directory: C:\ProgramData\Ivanti\Security Controls\Console\Patches
  5. Copy all the files in this folder to a media that can be transported to the disconnected console.
  6. Copy all the files to the same folder on the disconnected console.

The disconnected console can now deploy patches to the inside machines.